AVIV Group

3 Jobs

2,038 Employees

About the Company

We’re one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place!

Some of Europe’s best known digital real estate marketplaces and brands form part of our Group, they are:

Meilleurs Agents
Groupe SeLoger
Immoweb
Realo
Immowelt
Neuraum
Yad2

Our ambition is to be the leading employer in #proptech in Europe. Check out our social posts and career opportunities to become an AVIVer

Listed Jobs

Company Name: AVIV Group
Job Title: Chargé de projet Customer Operations (F/H/X)
Job Description: **Job title** Customer Operations Project Manager **Role Summary** Lead and coordinate high‑impact operational projects that improve Customer Support (Customer Care & Sales Support) efficiency. Drive automation, process optimization, and AI‑powered tool integration to reduce inbound contact volumes and enhance the customer and agent experience. **Expectations** - Deliver projects on time and within scope while meeting predefined automation and self‑service targets. - Achieve measurable productivity gains (reduced handling time, higher first‑contact resolution). - Ensure high adoption rates of new tools and processes across support teams. **Key Responsibilities** - Manage end‑to‑end implementation of customer‑support solutions such as Salesforce Service Cloud, CTI telephony, and AI platforms (Make, Besedo, chatbots, generative AI). - Apply Lean methodologies (Gemba Walks, Kaizen, process mapping) to identify and execute continuous improvements. - Collaborate closely with Product, Engineering, Data, and Commercial teams to align operational needs with product roadmaps. - Document, standardize, and maintain procedures to boost productivity and user experience. - Lead change management initiatives: conduct training, support adoption, and sustain new processes. - Track project performance, generate KPI‑driven reports, and communicate progress to stakeholders. **Required Skills** - Minimum of 3 years in project management with proven experience in customer‑service or client‑operations projects. - Hands‑on knowledge of Salesforce Service Cloud implementation and telephony integration. - Strong automation focus and familiarity with integration platforms (Make, Zapier) and AI solutions. - Proficiency in Lean improvement methods (root‑cause analysis, Kaizen, Gemba). - Analytical mindset with ability to prioritize actions using KPIs. - Excellent coordination, communication, and stakeholder‑management skills in French and English (written and spoken). - Proficiency with project management tools: Jira, Confluence, Trello, Notion, etc. **Required Education & Certifications** - Bachelor’s degree in Business, Information Systems, Engineering, or related field. - Project Management certification (PMP, PRINCE2, or equivalent) is preferred.

Company Name: AVIV Group
Job Title: Account Executive - Paris F/H/X
Job Description: **Job Title** Account Executive – Paris (F/H/X) **Role Summary** Drive growth of a professional real‑estate client portfolio in the Paris region by selling the Group’s advertising and digital visibility solutions. Manage end‑to‑end sales cycles, ensure client satisfaction, and collaborate with internal teams to deliver high‑quality service. **Expectations** - Achieve individual sales targets and KPIs. - Build and maintain strong, trust‑based relationships with clients. - Deliver tailored proposals that align with client needs and company pricing policy. - Leverage data to demonstrate solution value and support closing deals. - Provide accurate activity and performance reports to management. **Key Responsibilities** - Manage and optimize a portfolio of real‑estate professional clients (on‑site and remote). - Identify client needs and develop customized commercial proposals (advertising subscriptions, digital lead generation tools, etc.). - Negotiate and close contracts, ensuring client satisfaction throughout the sales process and post‑sale. - Conduct regular account reviews, measure satisfaction, and recommend service enhancements. - Use data analytics to support sales pitches and illustrate product ROI. - Coordinate with support, marketing, and product teams to implement solutions and maintain service quality. - Record all activities and results in internal tracking tools and report to manager. **Required Skills** - Proven B2B sales experience, preferably in real‑estate, online advertising, or digital solutions. - Strong negotiation and persuasion abilities; comfortable with price/product discussions. - Consultative selling approach with excellent listening and problem‑solving skills. - Proficiency with digital tools and understanding of online advertising products. - High autonomy, strong organizational skills, and ability to multitask. - Excellent communication and relationship‑building capabilities. - Results‑driven mindset with a track record of meeting ambitious targets. **Required Education & Certifications** - Minimum: Bachelor’s degree (or equivalent) in Business, Marketing, Real Estate, or related field. - No specific certifications required; relevant professional training is a plus.

Paris, France

On site

10-11-2025

Company Name: AVIV Group
Job Title: Head of Sales Operations - France (F/H/X)
Job Description: Job title: Head of Sales Operations – France (F/H/X) Role Summary: Lead and optimize sales operations for the French market to drive growth and efficiency. Design, document, and improve sales processes, implement technology solutions (CRM, AI, enablement tools), align sales strategy with corporate objectives, and manage performance data integrity. Expectations: - Deliver measurable improvements in sales productivity and data quality. - Establish a scalable, repeatable framework for lead, territory, and portfolio management. - Foster cross‑functional collaboration among sales, marketing, finance, and product teams. - Champion AI and technology adoption to support sales effectiveness. - Provide coaching and training to enable the sales force. Key Responsibilities: - Map, standardize, and continuously enhance end‑to‑end sales processes. - Own CRM configuration and data hygiene; ensure accurate, actionable reporting. - Lead the implementation of sales enablement tools (Salesforce, AI assistants, analytics dashboards). - Develop and execute targeted commercial campaigns to drive prospecting and account growth. - Partner with local suppliers and external stakeholders to support sales initiatives. - Analyze sales metrics to identify trends, forecast performance, and recommend optimization. - Set sales targets, design compensation plans, and report on KPI achievements. - Deliver training programs on tools, processes, and best practices to the sales team. Required Skills: - 5+ years in sales operations with ≥2 years in a leadership role. - Proven experience in SaaS or B2B service markets, preferably within mid‑size firms. - Advanced proficiency with Salesforce and sales enablement platforms. - Demonstrated track record of deploying AI use‑cases that boost productivity. - Strong analytical mindset: ability to dissect complex data sets and derive actionable insights. - Excellent communication, stakeholder management, and cross‑functional collaboration. - Fluent in French and English; additional languages a plus. - Experience in strategy consulting is an advantage. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Information Systems, or related field. - Salesforce Certified Administrator (or equivalent) highly desirable. - Certifications in data analytics or AI for sales (e.g., Tableau, Power BI) welcomed.