cover image
Kraken

Kraken

kraken.tech

25 Jobs

1,628 Employees

About the Company

Improve customer satisfaction, increase product innovation, generate new revenue streams, and make significant operational savings. All with the only proven end-to-end, AI-powered operating system for energy utilities. Now expanded to support water, and telco.

Listed Jobs

Company background Company brand
Company Name
Kraken
Job Title
Client Technical Implementation Lead
Job Description
**Job Title** Client Technical Implementation Lead **Role Summary** Lead the technical implementation and migration of client domains (e.g., billing, finance, communications) onto the Kraken energy platform for North American utilities. Serve as the primary liaison between client stakeholders and Kraken’s product, engineering, and operations teams, ensuring successful delivery, ongoing support, and adoption of agile development practices. **Expectations** - Manage end‑to‑end client relationships and act as the escalation point for domain‑specific issues. - Demonstrate deep knowledge of the Kraken platform and translate client needs into actionable development work. - Drive agile delivery, influence client thinking, and support change management. - Work on‑site in New York (≥ 3 days/week) with regular travel to client sites nationwide. - Operate as a self‑starter in a fast‑moving, ambiguous environment, willing to roll up sleeves and solve cross‑functional problems. **Key Responsibilities** - Own the client partnership for assigned technology domains, collaborating with product owners and business leaders. - Serve as the first point of contact for technical development queries and issue resolution. - Maintain expertise on Kraken platform functionalities and delivery processes. - Triage incoming requests, prioritize internally, and communicate timelines to clients. - Translate client requirements into clear specifications for engineering and product teams. - Support engineering in delivering new features and enhancements. - Challenge traditional client approaches, promoting continuous iteration and deployment. - Document and convey client priorities, constraints, and feedback to internal stakeholders. - Participate in on‑site client workshops and regular travel for project activities. **Required Skills** - Proven experience in a regulated utilities environment (senior level preferred). - Strong background in agile delivery and Scrum/SAFe practices. - Product management and customer‑journey expertise. - Solid understanding of technology trends and platform integrations. - Excellent communication, presentation, and stakeholder‑influencing abilities. - Ability to manage complex delivery pipelines and multi‑disciplinary teams. - Patience and empathy for large‑scale client transformations. - Consulting experience (preferred) and regulatory compliance knowledge (preferred). **Required Education & Certifications** - Bachelor’s degree in Engineering, Computer Science, Business, or a related field (or equivalent experience). - Agile certifications (e.g., Certified Scrum Master, SAFe Agilist) and/or Project Management Professional (PMP) preferred.
New york, United states
Hybrid
Senior
11-11-2025
Company background Company brand
Company Name
Kraken
Job Title
Lead Site Reliability Engineer
Job Description
**Job Title** Lead Site Reliability Engineer **Role Summary** Lead the Product Reliability team within Platform Engineering to design, build, and maintain scalable, highly‑available infrastructure that supports millions of customers. Drive technical strategy, deliver critical initiatives, mentor staff, and ensure continuous reliability improvements across cloud‑native services. **Expectations** - Own team direction, priorities, and performance. - Deliver high‑impact reliability solutions on time and at scale. - Foster a culture of open communication, coaching, and inclusive teamwork. **Key Responsibilities** - Define and execute strategic objectives in collaboration with Platform Leadership. - Manage workload, set clear goals, and provide constructive performance feedback. - Lead delivery of major reliability initiatives, coordinating with cross‑functional peers. - Mentor engineers, conduct code reviews, and provide architectural guidance. - Design, implement, and maintain production‑grade services (AWS, Kubernetes, CI/CD pipelines). - Resolve complex, high‑severity incidents and drive post‑mortem analysis. - Continuously improve monitoring, alerting, and incident response processes. **Required Skills** - Strong leadership and people‑management experience (team size 5–10). - Proven track record delivering large‑scale, internet‑facing systems for millions of users. - Expertise in AWS services (Lambda, ECS/EKS, RDS, CloudWatch, etc.). - Proficiency in a modern programming language (Python preferred). - Deep knowledge of infrastructure‑as‑code (Terraform or equivalent). - Hands‑on experience with Docker, Kubernetes (Amazon EKS), PostgreSQL, RabbitMQ, Datadog. - Solid understanding of security best practices, CI/CD tooling, and automated testing. - Excellent communication, stakeholder management, and problem‑solving skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent professional experience). - Relevant AWS certifications (e.g., AWS Certified Solutions Architect or DevOps Engineer) preferred but not mandatory.
New york, United states
Hybrid
Senior
12-11-2025
Company background Company brand
Company Name
Kraken
Job Title
Senior Software Engineer - Financials
Job Description
**Job Title** Senior Software Engineer – Financials **Role Summary** Design, develop, and maintain the core billing system that powers Kraken’s energy platform across multiple countries. Build scalable, fault‑tolerant services using Python, Celery, async processing, GraphQL, and Postgres. Collaborate with cross‑functional teams to abstract domain problems into reusable components and ensure high performance at scale. **Expactations** - Abstract specific billing challenges into generic building blocks for reuse across markets. - Optimize code and identify performance bottlenecks in high‑throughput data pipelines. - Apply design patterns and best practices to create maintainable, scalable architecture. - Drive technical excellence in an agile, Kanban‑based environment with continuous delivery. **Key Responsibilities** - Develop and extend billing modules, APIs, and data pipelines for millions of smart‑meter readings daily. - Design domain models that capture complex energy market rules and pricing strategies. - Build and maintain GraphQL (Graphene) and REST APIs backed by Postgres. - Implement and tune Celery workers and async workflows for reliability and efficiency. - Collaborate with DevOps to manage infrastructure via Terraform, Packer, Consul, and AWS services. - Monitor production services with Sentry, Loggly, CloudWatch, and perform root‑cause analysis. - Review code, enforce coding standards, and mentor junior engineers. **Required Skills** - 5+ years of professional software development in Python. - Deep knowledge of Django, Django‑REST‑Framework, GraphQL (Graphene). - Experience with Celery, asyncio, and building fault‑tolerant distributed systems. - Strong Postgres skills, including REST API patterns and performance tuning. - Familiarity with AWS (EC2, ELB, RDS, LAMBDA) and HashiStack tools (Terraform, Consul, Packer). - Proficiency in API design, domain modeling, and performance optimization. - Understanding of CI/CD pipelines and containerized deployments. - Excellent problem‑solving, communication, and teamwork skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. - AWS Certified Solutions Architect or similar credentials are a plus.
London, United kingdom
Remote
Senior
14-11-2025
Company background Company brand
Company Name
Kraken
Job Title
Global Head of Privacy & Data Protection
Job Description
**Job Title:** Global Head of Privacy & Data Protection **Role Summary:** Senior privacy executive responsible for leading, expanding, and maintaining a world‑class privacy and data protection program across a global, fast‑growing energy technology company. The role shapes policy, drives privacy‑by‑design, coordinates cross‑functional initiatives, and ensures compliance with evolving local and international privacy laws. **Expectations:** - Deliver continuous, compliant privacy program aligned with company strategy. - Influence product, engineering, legal, security, and executive teams to embed privacy best practices. - Provide strategic guidance on privacy risk, emerging regulations, and third‑party vendor management. - Lead incident response, training, and stakeholder reporting. **Key Responsibilities:** - Develop and expand the global privacy framework to meet business growth and regulatory demands. - Champion privacy‑by‑design in product and service development. - Act as the primary privacy liaison with senior leadership, legal, security, product, engineering, and external stakeholders. - Oversee vendor and sub‑processor risk assessments, transfer impact assessments, and data processing agreement reviews. - Monitor and advise on evolving privacy obligations across jurisdictions (EU, UK, USA, APAC, etc.). - Design and deliver privacy training and awareness programs worldwide. - Lead response to data privacy incidents, investigations, and regulatory reporting. - Communicate privacy status, risks, and mitigation strategies to key stakeholders. **Required Skills:** - Proven senior leadership in privacy and data protection within a technology or data‑processing organization. - Experience managing comprehensive privacy programs, impact assessments, and vendor risk management. - Strong influence and communication skills across technical, product, and executive teams. - Deep understanding of AI technologies, associated privacy risks, and responsible use. - Ability to navigate complex, multi‑jurisdictional privacy regulations. - Excellent strategic vision, execution focus, and team‑building capabilities. **Required Education & Certifications:** - Law degree or equivalent legal experience. - Privacy certifications (CIPT, CIPP, CIPM) strongly preferred. - Knowledge of local privacy laws beyond the UK and EU (USA, APAC). ---
Paris, France
Hybrid
17-11-2025