idpp

About the Company

Our mark, your success.

IDPP has been established for over 37 years, and during that time we have become experts in the IT and Telecoms industries supporting customers with a variety of bespoke services. Initially providing only contingency resources, IDPP began to reinvent itself some 5 years ago by moving into the services arena with the provision of fixed price projects and work package solutions.

A brief synopsis of our current client services includes:-

-Fixed Priced Project & Work Packages
-Managed Services
-Contractor Consolidation
-Contingent Work Force Supply
-Permanent Resource Solutions.

IDPP leverages its extensive global network/ on the bench resource and experience and specialises in sourcing not only the best talent but also the best solutions for its customers. We pride ourselves on creating lasting, trusted client relationships and always delivering solutions that are on time, on budget and carried out with a smile.

IDPP has 5 offices in the UK; London, Manchester, Horsham, Chester and Swindon. We also have an entity in Spain to support our European clients.


X: @IDPP

Listed Jobs

Company Name

idpp

Job Title

ServiceNow developer

Job Description

**Job Title** ServiceNow Developer **Role Summary** Provide remote ServiceNow development and support for a major client through a managed service provider. Work collaboratively in a three‑person development team to deliver enhancements, integrations, and issue resolutions while complying with security clearance requirements. **Expectations** - Deliver high‑quality ServiceNow solutions within agreed timelines and SLA targets. - Maintain clear communication with client and internal stakeholders. - Obtain and retain required CTC clearance for the contract duration. - Participate in occasional on‑site meetings in Manchester. - Contribute to knowledge sharing and continuous improvement of development practices. **Key Responsibilities** - Design, develop, test, and deploy ServiceNow applications, modules, and customizations. - Create and maintain scripts (JavaScript, Glide API), UI policies, client scripts, and business rules. - Build and support integrations using REST, SOAP, and IntegrationHub. - Configure and enhance ITSM processes (Incident, Problem, Change, Request) and other ServiceNow products. - Conduct unit testing, peer reviews, and support user acceptance testing. - Troubleshoot and resolve production incidents and performance issues. - Produce technical documentation and maintain configuration records. - Participate in Agile sprint planning, stand‑ups, and retrospectives. **Required Skills** - 3+ years of hands‑on ServiceNow development experience. - Proficient in JavaScript, Glide API, and ServiceNow scripting frameworks. - Strong knowledge of ServiceNow ITSM, CMDB, Service Portal, Flow Designer, and IntegrationHub. - Experience with REST/SOAP APIs, JSON, XML, and data imports/exports. - Familiarity with Agile/Scrum methodologies and version control (e.g., Git). - Excellent problem‑solving, analytical, and communication skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - ServiceNow Certified System Administrator (CSA) – required. - ServiceNow Certified Application Developer (CAD) – preferred. - ITIL Foundation certification – advantageous.

Manchester, United kingdom

On site

26-10-2025

Company Name

idpp

Job Title

Desktop Support Engineer

Job Description

Job title: Desktop Support Engineer Role Summary: Provide on‑site and remote desktop support to end‑users, ensuring hardware and software remain operational and secure. Handle installations, troubleshooting, firmware updates, and mobile device management. Expectations: Deliver timely, high‑quality support; maintain documentation; collaborate with vendors and internal teams; maintain security standards and IT policies. Key Responsibilities: - Install, configure, and decommission desktops, laptops, phones, and peripherals. - Support Windows operating systems and approved applications. - Troubleshoot printers, scanners, and AV/teleconference equipment. - Apply firmware updates, patches, and perform security remediation. - Manage mobile devices and coordinate with third‑party vendors. - Assist with user moves, changes, and disaster recovery tests. Required Skills: - Hands‑on desktop support experience. - Strong knowledge of Windows OS, networking concepts, and hardware configuration. - Proficiency with Active Directory, antivirus tools, and remote support solutions. - Excellent troubleshooting, communication, and customer‑service skills. - Proactive, team‑oriented attitude. Required Education & Certifications: - Relevant IT qualification or equivalent experience. - Certifications such as CompTIA A+, Microsoft Certified Desktop Support Specialist (MCDSS) or equivalent preferred.

Hull, United kingdom

On site

28-10-2025

Company Name

idpp

Job Title

Business Analyst

Job Description

Job Title: Business Analyst – Information Management Role Summary: Provide enterprise‑level business analysis for an energy sector client, translating business needs into clear information requirements and ensuring data availability, quality, and timely delivery across digital and IT teams. Expectations: • Deliver business analysis for 2–4 projects monthly, meeting deadlines and managing shifting priorities. • Engage stakeholders at all seniority levels and across functional teams. • Operate within a hybrid environment with occasional increased on‑site presence and travel to London. • Maintain BPSS‑eligible security status and provide references for the past 3 years. Key Responsibilities: - Define and document stakeholder information goals and requirements. - Ensure the correct data is available in appropriate tools at the right time. - Analyse, document, and validate information flows, flagging data quality or sensitivity issues. - Translate business needs into detailed information requirements and identify gaps. - Collaborate with Business Architects, Information Architects, and digital teams to validate and evolve requirements. - Serve as the liaison between business stakeholders and IT teams, guiding use of Information Management services. - Support the development and enhancement of Information Management tools, processes, and procedures. - Produce communication and guidance materials to raise organisational awareness of Information Management principles. - Manage a portfolio of multiple projects, ensuring timely deliverables. - Facilitate knowledge sharing and best‑practice adoption within the team. Required Skills: - Minimum 3 years enterprise‑level business analysis experience, 5+ years across digital system development life cycles. - Proven experience in Information Management disciplines (e.g., Information Architecture, Master Data Management, Data Administration, Database Development). - Strong stakeholder engagement and cross‑functional collaboration skills. - Ability to translate business needs into comprehensive information requirements. - Excellent written and verbal communication, with clear flowcharts, diagrams, and documentation. - Proficient in Microsoft Office (PowerPoint, Visio) and visual documentation tools. - Self‑driven, accountable, and adaptable to changing project demands. Required Education & Certifications: - Bachelor’s degree or equivalent in Information Management, Computer Science, Business Analysis, or related field. - BPSS clearance (or willingness to obtain) with references for the last 3 years.

Bristol, United kingdom

Hybrid

Junior

29-10-2025

Company Name

idpp

Job Title

Endpoint Migration Specialist

Job Description

Job title: Endpoint Migration Specialist Role Summary: Lead the end‑to‑end migration of a global retail client’s endpoint security platform from Sophos EDR to SentinelOne, ensuring a secure, zero‑gap transition across 10,500 Windows endpoints. Expactations: * Complete the migration within a 3‑month contractual period. * Maintain compliance with internal security standards and CIS benchmarks. * Provide actionable documentation and knowledge transfer to the client’s IT team. Key Responsibilities: * Develop and execute a detailed migration strategy covering planning, validation, and execution. * Validate compatibility with Active Directory, Group Policy, SCCM, and Intune. * Automate SentinelOne agent deployment via PowerShell and Intune. * Configure agent policies (exclusions, data collection, web control, firewall, DLP, performance tuning). * Design granular policy sets per business unit and implement RBAC for the SentinelOne console. * Implement network isolation, script control, device control, and threat protection policies. * Configure heuristic and behavioral detection, conduct root‑cause analysis, and respond to incidents. * Harden endpoints using zero‑trust principles and validate against CIS benchmarks. * Troubleshoot deployment issues, resolve network latency and agent conflicts. * Deliver knowledge transfer sessions and technical documentation. Required Skills: * Proven experience migrating Sophos EDR or comparable EDR/XDR platforms. * Advanced scripting proficiency in PowerShell (and PatchMyPC for automation). * Strong knowledge of Active Directory, Microsoft Intune, SCCM, and enterprise‑scale deployments. * In‑depth understanding of EDR/XDR architecture, threat hunting, incident response, and zero‑trust hardening. Required Education & Certifications: * Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field. * Relevant certifications: * SentinelOne Certified (e.g., SentinelOne Certified Professional) * Microsoft Certified: Modern Desktop Administrator Associate (Intune) or equivalent * EDR/XDR or endpoint security cert (e.g., CompTIA CASP+, GSEC, CISSP, or CISM).

Northampton, United kingdom

On site

05-12-2025