Ricoh UK

About the Company

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimise business performance.

Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organisational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD).

It is Ricoh’s mission and vision to empower individuals to find Fulfilment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realise a sustainable future.

Listed Jobs

Company Name

Ricoh UK

Job Title

Business Generation Executive (Fixed Term)

Job Description

Job title: Business Generation Executive (Fixed Term) Role Summary: Drive new commercial relationships and generate sales for an expanded IT and cloud services portfolio through outbound telesales. Conduct consultative conversations, manage opportunity pipeline, and report on self-generated sales activities. Expectations: • Graduate‑level education. • Proven experience in outbound telesales or business generation. • Strong interest in IT/technology sales within a global organization. • Confidence, inquisitive and persuasive communication style; comfortable selling to corporate markets. • Proactive, target‑driven, able to work independently or as part of a team. Key Responsibilities: • Identify and prospect new commercial opportunities via outbound calls and email. • Conduct consultative discovery conversations, presenting the full solutions portfolio. • Capture, qualify, and close new sales opportunities in the CRM. • Track, report, and update sales activity and pipeline metrics daily. • Maintain accurate customer information and ensure compliance with activity and opportunity creation standards. • Collaborate with internal teams to refine solution proposals and close deals. Required Skills: • Outbound telesales and prospecting. • Consultative selling and solution‑based communication. • CRM usage and data entry. • Target management and self‑motivation. • Strong verbal and written communication. • Team collaboration with ability to work independently. Required Education & Certifications: • Bachelor’s degree or equivalent graduate level education. • Any relevant sales or IT certifications preferred but not required.

London, United kingdom

On site

18-11-2025

Company Name

Ricoh UK

Job Title

Site Services Specialist - Print & Mail

Job Description

**Job Title:** Site Services Specialist – Print & Mail **Role Summary:** Provide comprehensive office support within a professional services setting. Coordinate print, copy, scan, and finishing operations; manage courier and post; perform basic document processing; maintain supplies; offer first‑line customer service; record and track service requests in ServiceNow. **Expectations:** * Deliver high‑quality, confidential support at all times. * Maintain professionalism and discretion with client materials. * Adapt quickly to changing priorities and work onsite as required. **Key Responsibilities:** * Operate and manage print services, including finishing tasks. * Conduct regular floor walks and printer checks to ensure equipment readiness. * Log service requests and job details accurately in ServiceNow. * Act as primary point of contact for client and staff queries. * Use Microsoft Outlook, Excel, Word, and PowerPoint at a medium proficiency level. * Arrange courier services, handle special and international post deliveries. * Perform basic document processing (cropping, paging, bookmarking, track changes). * Monitor and order stationery and office supplies. * Assist with porterage and general office operations. * Report technical or facilities issues promptly to the help desk. **Required Skills:** * Strong customer‑service orientation and communication skills. * Medium proficiency with Microsoft Office Suite. * Ability to multitask, prioritise, and work efficiently in a fast‑paced environment. * Familiarity with ServiceNow or similar service‑management platforms (desirable). * Excellent attention to detail and commitment to confidentiality. * Professional demeanour with discretion and flexibility for onsite work. **Required Education & Certifications:** * High‑school diploma or equivalent. * Prior experience in office services or a customer‑facing role, preferably in a law firm or professional services environment. * No specific certifications required.

London, United kingdom

On site

20-11-2025

Company Name

Ricoh UK

Job Title

Site Services Specialist - Print room

Job Description

Job Title: Site Services Specialist – Print Room Role Summary: Provide operational support and maintenance within a print production environment, ensuring efficient, high‑quality service delivery that meets agreed SLAs and customer expectations. Resolve technical and customer issues promptly, manage relationships with users, and uphold company policies, including EHS and Service Excellence guidelines. Expactations: * Deliver work to the highest quality, meeting confidentiality, deadlines, SLA, and KPI requirements * Demonstrate strong problem‑solving and responsiveness to operational challenges * Maintain a professional appearance in uniform and represent the organization positively * Adapt to evolving business needs and support line‑manager requests expediently Key Responsibilities: * Operate and maintain print production equipment, ensuring optimal performance and minimal downtime * Investigate and resolve operational problems, providing quick, satisfactory solutions to users * Build and nurture relationships with end‑users, managing expectations and providing excellent customer service * Administer user accounts and access, coordinating with IT where necessary * Monitor and report on SLA performance, participating in continuous improvement initiatives * Enforce Ricoh UK policies, procedures, and EHS guidelines; maintain a clean, compliant work area * Assist with inventory control, material ordering, and asset management for print equipment * Participate in team meetings, training, and onboarding of new staff as required Required Skills: * IT literacy and basic troubleshooting of computer software and network connectivity * Practical experience in a print environment, including knowledge of print equipment and processes * Strong organizational and time‑management abilities with meticulous attention to detail * Excellent verbal and written communication skills; capable of presenting information clearly to diverse audiences * Proactive, team‑oriented mindset with a commitment to flexibility and continuous improvement * Customer‑service orientation, able to resolve issues efficiently and maintain high satisfaction levels * Ability to multitask and work simultaneously on multiple priorities Required Education & Certifications: * Minimum secondary education (high school diploma) or equivalent; preferred qualifications in printing, graphic design, or related field * No specific certifications required, though training relevant to print technology or customer service is an advantage.

Dunstable, United kingdom

On site

26-01-2026