PHMG

About the Company

Our story began in 1998 in a tiny office in Manchester, England; just one ambitious entrepreneur and one music producer. Fast-forward a couple of decades, and now we’re a hundreds-strong team helping over 37,000 clients around the world to sound their best, everywhere their customers are ― whether that's West Virginia, or Western Australia.

We count some big-name brands among their ranks, and lots of smaller ones too. Because we’re obsessed with audio, and believe every business can harness its power to forge deeper connections with their customers.
Our services include on-hold marketing productions, voice artistry and scripting, exclusive music, podcast production, sonic logos – you get the idea. If you can hear it, we can make it.

Listed Jobs

Company Name

PHMG

Job Title

Onboarding Account Manager (UK Market)

Job Description

Job Title: Onboarding Account Manager Role Summary: Dynamic, results-driven professional ensuring seamless execution of audio branding strategies for clients. Acts as a trusted advisor, collaborating with creative teams and technology experts to translate brand visions into sonic identities. Focus on delivering exceptional client experiences and fostering long-term relationships. Expectations: Drive end-to-end client onboarding for audio branding projects. Serve as primary point of contact, managing timelines, client expectations, and project delivery. Proactively identify opportunities to enhance revenue. Maintain high service standards to exceed client goals and company benchmarks. Key Responsibilities: - Build trust-based client relationships through tailored communication and strategic guidance. - Coordinate cross-team collaboration to deliver audio branding solutions aligned with client objectives. - Manage multiple projects simultaneously using data-driven insights to ensure timely, quality outcomes. - Monitor and mitigate project risks to maintain progress despite challenges. - Document client interactions and project milestones for transparency and accountability. Required Skills: - Proven B2B account management experience in a process-driven environment. - Strong interpersonal, verbal, and written communication skills. - High organization and multitasking proficiency to manage complex projects. - Attention to detail and initiative in problem-solving. - Strategic thinking to align project goals with client and company outcomes. Required Education & Certifications: Not specified.

Manchester, United kingdom

On site

10-11-2025

Company Name

PHMG

Job Title

Senior Finance Business Partner

Job Description

**Job Title** Senior Finance Business Partner **Role Summary** Provide strategic financial insight and partnership to senior leaders in a global B2B, subscription‑based business. Own financial planning cycles, forecasting, budgeting, trend analysis, and monthly reporting using Dynamics CRM and Navision data. Deliver actionable recommendations to drive business performance and support Board and senior management. **Expectations** - Partner with senior leaders, enhancing their financial literacy. - Own quarterly forecasts, annual budgets, and five‑year plans. - Analyse financial trends, present insights, and advise on strategy. - Deliver accurate, timely monthly reports and variance analysis. - Supply ad‑hoc finance support to the Finance team and Board. **Key Responsibilities** 1. Drive financial analysis for Sales, Creative, Client Services and other divisions, using KPIs to inform decisions. 2. Lead planning & budgeting: quarterly forecasts, annual budgets, five‑year finance plans; produce Budget & Forecast reports for Board. 3. Identify and communicate financial trends to Board and senior leaders. 4. Prepare and present monthly commercial financial reports, variance analysis, and performance reviews. 5. Conduct ad‑hoc financial analysis and support stakeholders across the organisation. **Required Skills** - Senior Finance Business Partner experience (preferably in a global, subscription‑based B2B environment). - Advanced Excel: complex financial modeling, data analysis. - Strong analytical and statistical analysis capabilities. - Excellent presentation, communication, and stakeholder liaison skills. - Understanding of IT systems and data integration (e.g., Dynamics CRM, Navision) is desirable. **Required Education & Certifications** - Fully qualified accountant: ACA, ACCA, CIMA, or equivalent.

Manchester, United kingdom

On site

Senior

20-11-2025

Company Name

PHMG

Job Title

System Support Specialist - North America

Job Description

Job Title: System Support Specialist – North America Role Summary: Deliver end‑to‑end technical implementation of audio branding services on client telephony systems for the North American market, ensuring seamless integration, ongoing support, and high client satisfaction. Expectations: Provide world‑class service to U.S. clients within agreed SLAs; collaborate closely with Account Managers; manage project timelines, deliverables, and CRM data precision; continuously develop technical knowledge through structured training. Key Responsibilities: - Coordinate implementation activities with external contractors, in‑house engineers, and cross‑functional teams. - Remotely access client telephone systems to modify call flows and upload new audio productions. - Schedule on‑site engineering tasks for field staff or third‑party contractors. - Maintain accurate project status, case details, and documentation in the company CRM. Required Skills: - Excellent verbal and written communication. - Strong organisational abilities and time‑management. - Proven experience collaborating across internal and external departments. - Background in telecoms, technical support, or related environment. - Professional telephone manner and customer‑centric approach. - Understanding of Service Level Agreements and ticket‑management processes. Required Education & Certifications: - Bachelor’s degree in a related technical or business discipline preferred (not mandatory). - Relevant telecom or IT certifications (e.g., CCNA, CompTIA Network+) desirable but not required.

Manchester, United kingdom

On site

27-11-2025

Company Name

PHMG

Job Title

Data Analyst

Job Description

**Job title**: Data Analyst **Role Summary**: Deliver high‑quality, data‑driven insights by building and maintaining BI dashboards and analytical reports. Work within the Reporting & Insights team to transform raw data into accurate, actionable information that supports business decision‑making. **Expectations**: - Produce reliable, governed dashboards and reports using SQL and Power BI (or equivalent). - Extract, clean, and model data from multiple sources to create trustworthy datasets. - Adhere to best practices in data modelling, visualisation, performance optimisation, and documentation. - Manage workload, meet deadlines, and communicate progress and blockers to the team lead. **Key Responsibilities**: - Build, test, and publish interactive dashboards and analytical reports. - Extract, transform, and load data into visualisation tools. - Apply data‑modelling best practices and optimise query performance. - Document data definitions, standards, and quality controls. - Clarify stakeholder requirements, create deliverables, and present findings. - Identify trends, variances, and opportunities for process improvements. - Escalate issues, seek feedback, and continuously improve outputs. - Support governance by ensuring accuracy and version control before release. **Required Skills**: - Proficient SQL for data extraction, transformation, and modelling. - Experience with Power BI or a comparable BI tool (dashboard design, publishing). - Strong analytical thinking, attention to detail, and commitment to data accuracy. - Ability to work within defined scopes and meet deadlines. - Effective verbal and written communication; able to translate technical insights for non‑technical audiences. - Collaborative mindset and willingness to learn emerging analytics tools. **Required Education & Certifications**: - Bachelor’s degree in Data Science, Computer Science, Statistics, Business Analytics, or a related field (or equivalent professional experience). - Certifications in SQL, Power BI, or other BI platforms are a plus.

Manchester, United kingdom

On site

25-12-2025