- Company Name
- Matillion
- Job Title
- Senior Solution Architect
- Job Description
-
**Job title:** Senior Solution Architect
**Role Summary:**
Lead pre‑sales and post‑sales technical engagements for enterprise customers, securing technical wins, accelerating adoption, and maximizing ROI of the data integration platform. Act as a trusted advisor, bridge customer business needs with technical solutions, and drive continuous product improvement through customer feedback.
**Expactations:**
- Deliver tailored demos, workshops, trials, or POCs that validate fit and demonstrate measurable business value.
- Engage technical and non‑technical stakeholders, overcoming objections and guiding them to a data‑centric future state.
- Cultivate long‑term relationships, conduct business reviews, and identify upsell/expand opportunities to maximize customer investment.
- Represent the brand at industry events, produce technical content, and share market intelligence internally.
**Key Responsibilities:**
1. **Pre‑Sales Lifecycle** – Diagnose pain points, map desired outcomes, build proofs of concept, and align technical and sales strategies.
2. **Post‑Sales Onboarding & Growth** – Lead adoption, monitor success dashboards, ensure “first win,” and conduct proactive issue resolution.
3. **Strategic Expansion** – Identify and convert upsell opportunities, drive adoption across new workloads or groups.
4. **Technical Evangelism** – Present at events, create case studies, and stay current on cloud, AI, and data trends.
5. **Product Feedback** – Capture customer insights, relay to Product & Engineering, and influence roadmap.
**Required Skills:**
- 5‑7 years in enterprise technical roles (Solution Architect, Sales Engineer).
- Proven solution‑selling experience with value‑based motions (e.g., MEDDPPICC).
- Deep knowledge of cloud platforms (AWS, Azure, GCP) and cloud data platforms (Snowflake, Databricks).
- Expertise in relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands‑on integration skills: APIs, Linux, SQL; familiarity with Python, Git, and version control.
- Experience with AI/agentic AI solutions (Claude, ChatGPT, Cursor, n8n).
- Excellent communication and presentation abilities for both technical and business audiences.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science or related field (or equivalent practical experience).
- Salesforce proficiency (experience preferred).
- Familiarity with value‑based sales frameworks (MEDDPPICC) and Command of the Message.
- Certifications in cloud (AWS, Azure, GCP) and data platforms (Snowflake, Databricks) are a plus.