cover image
NICE

NICE

www.nice.com

7 Jobs

12,533 Employees

About the Company

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Listed Jobs

Company background Company brand
Company Name
NICE
Job Title
Software Engineer
Job Description
**Job Title:** Software Engineer **Role Summary:** Develop and enhance a SaaS conversational AI and messaging platform, collaborating with implementation and client success teams to deliver technical solutions, improve client experiences, and support ongoing product evolution. **Expectations:** - Deliver high‑quality code and features on schedule. - Proactively identify and resolve client‑related technical issues. - Contribute to design and continuous improvement of conversational experiences. - Participate in cross‑functional teamwork and knowledge sharing. **Key Responsibilities:** - Design, implement, test, and iterate conversational AI flows. - Develop and maintain web APIs, Azure services, and database schemas. - Integrate and optimize NLP/AI components within the platform. - Conduct performance analysis and troubleshooting of conversational experiences. - Support client onboarding by providing technical guidance and custom solutions. - Collaborate with product, implementation, and client success teams to align technical delivery with business goals. **Required Skills:** - .NET development (C#) - SQL relational database experience - Web technologies and API development - Microsoft Azure cloud services - JavaScript programming - Fundamentals of data science, NLP, and AI concepts - Strong problem‑solving and communication skills **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience) **Bonus Skills (optional):** - SignalR, Service Bus queues, telephony integration, CI/CD pipelines, IaaS, DevOps practices.
Park city, United states
On site
Junior
07-09-2025
Company background Company brand
Company Name
NICE
Job Title
Strategy Lead, AML (NiCE Actimize)
Job Description
Job Title: Strategy Lead, AML (NiCE Actimize) Role Summary: Lead the AML sales strategy for the EMEA region, driving pipeline growth, bookings, and market positioning. Act as the senior AML subject‑matter expert for the Actimize Direct Sales team and for key customers and prospects, collaborating cross‑functionally to align product, services, and sales enablement. Expectations: - Deliver measurable revenue impact for AML solutions across EMEA. - Provide thought leadership and market insights to inform product roadmap and go‑to‑market tactics. - Enable the sales organization with a scalable, value‑based selling approach. Key Responsibilities: - Develop and execute the EMEA AML sales strategy, including target market segmentation, messaging, and campaign plans. - Build and maintain a robust sales pipeline, forecasting demand and closing high‑value SMB and enterprise deals. - Serve as the AML SME for the Direct Sales team, providing technical, product, and market expertise in sales engagements. - Partner with Product, Services, and other internal SMEs to translate industry trends into actionable sales strategies and new offerings. - Lead revenue‑recognition compliant deal structuring, contract negotiation, and partnership agreements. - Coach and train sales representatives on AML compliance requirements, solution benefits, and competitive differentiation. - Analyze market data, customer needs, and competitive positioning to continually refine sales approaches. - Act as a customer advocate, ensuring alignment between market demands and product capabilities. Required Skills: - 10+ years of experience in financial crime/AML in banking, brokerage, insurance, or consulting. - Proven track record selling or implementing enterprise application software (incl. payment processing, compliance, and operational risk). - Experience closing complex software deals with long sales cycles. - Strong positioning and differentiation skills against competitors. - Revenue recognition knowledge and contract negotiation expertise. - Excellent written and presentation communication, with strong interpersonal and stakeholder‑management abilities. - Proactive, customer‑focused mindset with a talent for cross‑functional collaboration. Required Education & Certifications: - Bachelor’s degree in Finance, Business, Computer Science, or related field (preferred). - Relevant AML/financial crime certifications (e.g., CAMS, ACAMS) preferred but not mandatory.
United kingdom
Remote
Senior
24-09-2025
Company background Company brand
Company Name
NICE
Job Title
Senior Product Manager, Actimize
Job Description
**Job Title:** Senior Product Manager, Actimize **Role Summary:** Lead product strategy, development, and launch of next‑generation AML regulatory reporting solutions for US and Canadian financial institutions. Own roadmap execution, requirement definition, and cross‑functional delivery while ensuring compliance with relevant AML regulations and cloud security standards. **Expectations:** - 5+ years of software product management experience, preferably in AML or financial services. - Deep knowledge of US and Canadian AML reporting requirements (FinCEN SARs/CTRs, FINTRAC STRs/LCTRs). - Strong technical aptitude with proven ability to work closely with development and cloud teams. - Excellent communication, stakeholder management, and negotiation skills. - Ability to drive innovation using agile methods and cloud technologies. **Key Responsibilities:** - Define and execute a product roadmap aligned with overall AML strategy. - Gather, prioritize, and translate regulatory and market requirements into product specifications. - Collaborate with development teams to design solutions meeting functional, performance, and security criteria. - Ensure product compliance with US/Canadian AML regulations and data‑privacy standards. - Manage project timelines, releases, and go‑to‑market activities for new reporting features. - Build and maintain relationships with internal stakeholders, customers, and regulatory bodies. - Partner with cloud engineering to deliver scalable, secure solutions (AWS, Azure, Google Cloud). - Champion continuous improvement and agile best practices across the product team. **Required Skills:** - Product management (5+ years) in software, ideally AML or financial services. - In‑depth understanding of FinCEN SAR/CTR, FINTRAC STR/LCTR reporting. - Technical fluency to interact with development, cloud, and security teams. - Experience with cloud‑based solutions and Agile/Scrum methodologies. - Familiarity with transaction monitoring systems and their reporting interfaces. - Strong analytical, problem‑solving, and detail‑orientation. - Excellent written and verbal communication; ability to influence and negotiate. **Required Education & Certifications:** - Bachelor’s degree (BS/BA) or higher in Business, Computer Science, Finance, or related field. - Relevant AML or compliance certifications (e.g., CAMS) are a plus but not mandatory.
Hoboken, United states
On site
Senior
21-10-2025
Company background Company brand
Company Name
NICE
Job Title
Technical Support Engineer
Job Description
Job title: Technical Support Engineer Role Summary: Provide expert technical support for a high‑priority customer using a cloud‑based Workforce Management (WFM) solution. Escalate and resolve complex issues, maintain customer satisfaction, and collaborate with internal teams to ensure optimal system performance. Expectations: - Deliver 24/7 support as part of an on‑call rotation. - Fulfill contractual SLAs and documentation requirements. - Engage in knowledge transfer and continuous improvement activities. Key Responsibilities: - Troubleshoot and resolve end‑user and system issues across AWS, Linux, and SQL Server environments. - Identify and address database integrity, performance, replication, log shipping, connectivity, and security problems. - Analyze CPU, memory, I/O, and disk space contention in SQL Server. - Maintain detailed records of all service requests and interactions in the support system. - Coordinate with R&D, support, and the client for end‑to‑end issue resolution. - Provide frequent updates to the customer and maintain high satisfaction levels. - Participate in knowledge transfer and documentation initiatives. Required Skills: - Minimum 2 years of support experience for large, global enterprise software clients. - Strong troubleshooting skills for AWS services. - Proficient in Linux administration. - Deep knowledge of SQL Server troubleshooting (CPU, memory, I/O, deadlocks, deadlocking, blocking, replication, log shipping, connectivity, and security). - Excellent verbal and written communication abilities in English. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or SQL Server certifications) are advantageous.
Southampton, United kingdom
Hybrid
Junior
04-11-2025