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NICE

NICE

www.nice.com

6 Jobs

12,533 Employees

About the Company

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Listed Jobs

Company background Company brand
Company Name
NICE
Job Title
Partner Marketing Director - International (EMEA/APAC)
Job Description
**Job Title** Partner Marketing Director – International (EMEA/APAC) **Role Summary** Lead and grow the international partner marketing function across EMEA and APAC, driving partner strategy, co‑marketing initiatives, and pipeline acceleration to support regional sales objectives and global brand goals. **Expectations** - 8+ years in partner/channel marketing, 3+ in a leadership role covering international markets. - Proven ability to deliver measurable outcomes through co‑marketing, joint campaigns, and partner enablement. - Deep understanding of EMEA and APAC business landscapes, cultural nuances, and partner ecosystems. - Strong strategic mindset with execution speed in a dynamic, high‑growth environment. - B2B technology or SaaS experience strongly preferred. **Key Responsibilities** - Develop and execute integrated partner marketing strategies aligned with regional sales goals and global branding. - Build and deepen relationships with key partners, nurturing joint marketing opportunities and long‑term advocacy. - Plan and execute joint campaigns, digital initiatives, and partner‑led or third‑party events, localizing programs to regional needs. - Collaborate with regional sales to support partner‑driven pipeline: create enablement tools, lead‑generation programs, and sales collateral. - Manage and optimize Marketing Development Funds (MDF), ensuring ROI tracking and compliance with internal processes. - Design and oversee loyalty and incentive programs to motivate partner performance. - Drive adoption and continuous improvement of the Partner Relationship Management (PRM) platform for onboarding, enablement, and campaign execution. - Lead, mentor, and develop a small, agile partner marketing team, fostering collaboration and high performance. **Required Skills** - Leadership and team management in a cross‑functional environment. - Expertise in partner marketing strategy, co‑marketing execution, and pipeline development. - Proficiency managing MDF and PRM tools (e.g., Zift, Allbound, Impartner, Mindmatrix). - Strong communication, stakeholder engagement, and influence across all levels. - Analytical mindset for KPI definition, performance measurement, and ROI optimization. - Ability to navigate diverse cultural contexts and adapt marketing approaches to EMEA/APAC regions. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business, Communications, or related field (Master’s preferred). - Professional certifications in partner marketing, channel management, or digital marketing (e.g., Gartner B2B, Hootsuite, Google Ads) are an advantage.
London, United kingdom
Hybrid
Senior
26-11-2025
Company background Company brand
Company Name
NICE
Job Title
VP, Customer Success & Services
Job Description
**Job title:** VP, Customer Success & Services **Role Summary:** Lead and scale the Customer Success and Services organization across the Americas, driving customer retention, adoption, and renewal growth for a portfolio of high‑value enterprise accounts. **Expectations:** - Deliver high CSAT, NPS, and renewal rates. - Increase cloud and maintenance ACV through adoption and contract renewals. - Reduce Time to Turnup and improve delivery quality. - Build a high‑performance, customer‑centric team. - Serve as executive sponsor to key customer C‑level stakeholders. **Key Responsibilities:** - Define and execute regional vision aligned with global priorities. - Develop scalable processes, frameworks, and KPIs (NPS, CSAT, adoption, retention, revenue growth). - Act as trusted advisor to customers, championing their needs internally. - Partner cross‑functionally with Sales, Product, Platform Operations, and R&D to deliver seamless experiences. - Drive operational excellence, ensuring efficient team execution and continuous improvement. - Oversee renewal practices and align with revenue growth targets. - Travel domestically as required. **Required Skills:** - Strategic leadership and experiential change management. - Expertise in customer success and professional services KPIs. - Executive communication and stakeholder management. - Ability to mentor and build high‑performance teams. - Strong analytical and data‑driven decision making. - Familiarity with SaaS, CCaaS, cloud migrations, enterprise support. **Required Education & Certifications:** - Bachelor’s degree in Business, Finance, Technology, or related field (or equivalent experience). - Master’s degree in Business, Finance, or related field preferred (not mandatory). - 20+ years in customer success, contact centers, or B2B technology; 10+ years leading large teams. - Executive leadership experience in a SaaS company highly preferred.
United states
Remote
Senior
27-11-2025
Company background Company brand
Company Name
NICE
Job Title
Senior Client Services Project Manager
Job Description
Job Title: Senior Client Services Project Manager Role Summary: Lead end‑to‑end delivery of large corporate IT initiatives, translating business requirements into technical specifications, ensuring on‑time, on‑budget completion, and maintaining stakeholder alignment. Expectations: Deliver projects within scope, schedule, and budget; maintain high visibility with stakeholders; coordinate cross‑functional teams; produce quality deliverables; sustain stakeholder satisfaction. Key Responsibilities: - Guide project from initiation through closure, defining scope, goals, and deliverables aligned with business objectives. - Develop comprehensive project plans, schedules, and status reports; estimate required resources and negotiate staffing with department managers. - Monitor progress, identify risks, and execute mitigation strategies. - Produce and present progress reports, proposals, and requirements documentation to stakeholders and partners. - Track and analyze project metrics, presenting actionable insights. Required Skills: - Proven project management expertise (PMBOK, Agile or similar frameworks). - Strong planning, scheduling, and coordination abilities. - Effective communication, stakeholder management, and negotiation skills. - Analytical capabilities for work breakdown structure, risk assessment, and metric analysis. - Financial and budget oversight competencies. - Knowledge of SaaS, call‑recording or telephony industry environments. Required Education & Certifications: - Bachelor’s degree in Business Management, Information Systems, or related field (or equivalent experience). - Minimum 6 years of project management or technically relevant occupational experience. - PMI certification (PMP or equivalent) is desirable.
United states
Remote
Senior
14-12-2025
Company background Company brand
Company Name
NICE
Job Title
Account Executive, FMCC
Job Description
**Job Title:** Account Executive, FMCC **Role Summary:** Drive enterprise SaaS sales for Financial Markets Compliance solutions, including Communications Compliance, Surveillance, and Compliance Archive, targeting financial services clients across designated accounts or territories. **Expectations:** - Exceed annual sales quotas through consultative selling and strategic relationship building. - Develop and execute individualized sales plans to expand market presence. - Cultivate client relationships with C-Suite and adjacent business units to ensure customer satisfaction and retention. **Key Responsibilities:** - Prospect, qualify, and close large-scale software deals for Financial Services clients. - Align client needs with Compliance technology solutions to address regulatory challenges. - Leverage Salesforce for sales process management, including opportunity tracking and forecasting. - Maintain industry expertise in financial regulations (EMEA) and competitive landscapes. **Required Skills:** - 6+ years of enterprise software sales experience in Financial Services (Sell/Side or Buy/Side). - Proven track record in selling complex SaaS solutions, directly and through partners. - Strong consultative selling, negotiation, and presentation skills. - Ability to articulate value propositions for Compliance technology to senior stakeholders. - Proficiency in sales methodologies (e.g., strategic planning, accurate forecasting). **Required Education & Certifications:** - Bachelor’s degree or equivalent required; MBA preferred.
United kingdom
Remote
13-12-2025