Environment Agency

About the Company

We are the Environment Agency. We are the biggest and most wide-ranging environmental regulator in Europe. We work with businesses and communities to protect and improve the environment, for people and wildlife. And the need for our work is becoming ever more important.

We protect and improve the environment across England to:

• reduce the risks to people and properties from flooding
• help businesses and communities adapt to climate change
• reduce pressures on biodiversity
• help businesses to make sure they don’t harm the environment through pollution or taking too much water
• issue licences and permits, and take action against people who don’t take their environmental responsibilities seriously.

None of this is possible without a multi-talented team of professional and dedicated people. And just like the environment we help to care for, we’re home to an incredible diversity of skills and knowledge.

Today, we employ more than 12,000 people throughout England in a wide range of roles. You’ll find leading scientists and prominent geologists alongside public relations professionals, planners and policy advisors. We employ lawyers, enforcement officers and engineers, conservation scientists and marine biologists. And of course we have a wide team of support staff. We employ people at all stages of their career, from recent graduates to experienced leaders and internationally-renowned experts.

Find out how we manage our social media accounts at https://www.gov.uk/government/organisations/environment-agency/about/social-media-use

Listed Jobs

Company Name

Environment Agency

Job Title

Senior Enforcement Officer (Water Industry) - 31795

Job Description

Job Title Senior Enforcement Officer – Water Industry Role Summary Lead and manage enforcement activities targeting serious and complex environmental offences within the water industry. Provide governance, assurance, and expert technical advice to ensure consistent, high‑quality investigations and outcomes. Mentor and develop enforcement colleagues and drive continuous improvement through data analysis and process optimisation. Expectations - Authorise enforcement decisions that are consistent, efficient, and outcome‑focused. - Maintain a balance of field and office work, supporting team priorities and incident duties. - Deliver high‑quality customer service to internal partners and stakeholders. Key Responsibilities - Plan, conduct and oversee investigations and enforcement cases covering the water sector. - Apply legislation and policy (Environmental Permitting Regulations, Environment Act, PACE, CPRA, RIPA, Data Protection Act). - Analyse case data, identify trends, and produce performance reports to inform priorities. - Provide expert advice on enforcement tools and governance processes to officers and managers. - Mentor junior staff, identify training needs, and facilitate targeted development. - Review cases to capture learning, share best practices, and embed consistent processes. - Contribute to strategies that detect and prevent environmental offending. Required Skills - Strong decision‑making and problem‑solving abilities. - Experience in complex enforcement investigations. - Ability to analyse data, identify trends, and address root causes of non‑compliance. - Knowledge of relevant legislation and regulatory frameworks (Environment Act, PACE, CPRA, RIPA, Data Protection Act). - Effective communication skills (influencing, persuading, mentoring). - Flexibility and resilience to support incident roles and adapt to changing priorities. Required Education & Certifications - Full UK driving licence (mandatory for travel). - Relevant enforcement or regulatory training/experience preferred; no specific academic degree required.

West sussex, United kingdom

Hybrid

Senior

22-09-2025

Company Name

Environment Agency

Job Title

Assistant Geomatics Analyst - 31962

Job Description

**Job Title**: Assistant Geomatics Analyst **Role Summary**: Support National Elevation Data Programmes by processing and analyzing survey data using GIS and specialized software, including airborne LIDAR. Collaborate with teams to produce high-quality geospatial outputs and contribute to incident response roles. **Expectations**: - Relevant degree in Geography, GIS, Environment, or related technical field; or equivalent operational experience. - Proven proficiency in GIS software (e.g., ArcGIS Pro/ArcMap) and LIDAR data processing. - Ability to meet deadlines, work independently, and communicate effectively. - Willingness to join a flexible, team-oriented environment with incident response duties. **Key Responsibilities**: - Process, quality control, and analyze airborne LIDAR and other geospatial datasets to create digital elevation models (DEMs). - Collaborate with National and Area teams to deliver monitoring program requirements. - Support incident response roles alongside primary responsibilities. - Maintain data integrity and produce accurate GIS products for environmental applications. **Required Skills**: - Advanced GIS software skills (ESRI ArcGIS suite preferred). - Experience in remote sensing techniques and LIDAR data processing. - Analytical problem-solving, attention to detail, and organizational capability. - Ability to interpret and report on complex survey datasets. **Required Education & Certifications**: - Bachelor’s degree in Geography, GIS, Environmental Science, or related discipline; or equivalent experience demonstrating operational understanding. - No specified certifications required.

London, United kingdom

On site

28-09-2025

Company Name

Environment Agency

Job Title

Customers and Engagement Team Member - 31985

Job Description

**Job Title:** Customers and Engagement Team Member **Role Summary:** Provide frontline customer service for the Environment Agency’s East Anglia area, handling ~500 monthly enquiries on topics such as flooding, fisheries, water quality, and waste. Deliver accurate, timely responses to public queries, complaints, and statutory information requests (FOI, Environmental Information Regulations) while supporting broader engagement and reputation‑building activities. **Expectations:** - Respond to complex enquiries within statutory timeframes. - Maintain high‑quality, plain‑English communications. - Prioritise workload under pressure and meet tight deadlines. - Collaborate with internal technical teams to allocate enquiries correctly. - Contribute to continuous service improvement and uphold a customer‑centric culture. **Key Responsibilities:** - Monitor and manage shared mailboxes; route enquiries to appropriate teams. - Draft and quality‑check “Customer Ready” responses for clarity and compliance. - Process Freedom of Information and Environmental Information Regulation requests. - Build relationships with internal stakeholders to identify process gaps and improvement opportunities. - Support team members and promote best practice in customer service. - Participate in incident response training and related activities as required. **Required Skills:** - Excellent written and verbal communication; ability to produce plain‑English responses. - Strong organisational and time‑management abilities; adept at handling reactive, high‑volume workloads. - Proficient in Microsoft Office suite (Word, Outlook, Excel, Teams, SharePoint). - Positive, proactive attitude; capable of working independently and collaboratively. - Resilience under pressure; adaptable to changing priorities. - Strong interpersonal skills; confident in engaging with customers and colleagues. - (Desirable) Knowledge of FOI Act and Environmental Information Regulations; customer service experience; understanding of data protection; analytical attention to detail. **Required Education & Certifications:** - No specific degree required; secondary education (e.g., GCSEs/A‑Levels) or equivalent expected. - No mandatory certifications listed; familiarity with relevant legislation (FOI, EIR) is advantageous.

Ipswich, United kingdom

Hybrid

03-10-2025

Company Name

Environment Agency

Job Title

Flood and Coastal Risk Management Team Member - 32016

Job Description

Huntingdon, United kingdom

Hybrid

06-10-2025