Rackspace Technology

About the Company

Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.

Listed Jobs

Company Name

Rackspace Technology

Job Title

Machine Learning Architect (AWS) - Canada

Job Description

Machine Learning Architect (AWS) **Role Summary**: Design and implement scalable machine learning solutions using cloud platforms (AWS preferred), aligning technical innovation with client business objectives. Lead end-to-end ML projects and collaborate with stakeholders to deliver measurable value. **Expectations**: - 5+ years architecting ML solutions; 5+ years cloud platform experience (AWS, GCP, Azure). - Master’s with 10+ years or PhD with 6+ years in ML, NLP, or Deep Learning. **Key Responsibilities**: - Design ML architectures and execute projects from concept to production using cloud-native tools. - Collaborate with clients to define technical solutions aligned with business goals. - Develop models, oversee deployment, and provide user documentation/training. - Integrate MLOps practices for scalable model management. - Stay current with ML research and adapt advanced techniques to client needs. - Foster client relationships through technical excellence and solution-driven communication. **Required Skills**: - Proficiency in Python, TensorFlow/PyTorch, Hugging Face, and transformer architectures. - Experience with AWS cloud services, agentic systems, and prompt engineering. - Expertise in model development, microservices architecture, and LLMs. - Strong coding, problem-solving, and agile project planning. - Ability to articulate complex technical concepts to diverse audiences. **Required Education & Certifications**: - Master’s in ML/NLP/Deep Learning with 10+ years’ experience, or PhD with 6+ years’ experience. - Advanced technical certifications in AWS and ML (not specified but implied).

Canada

Remote

Senior

25-12-2025

Company Name

Rackspace Technology

Job Title

Product Manager

Job Description

**Job title:** Product Manager **Role Summary:** Lead the end‑to‑end product lifecycle for a UK Sovereign Services portfolio, driving product vision, strategy, and roadmap in alignment with business objectives and market demands. Own market research, competitive analysis, cost modelling, and documentation to ensure timely, customer‑centric releases. **Expections:** - Deliver fully defined product visions and roadmaps that meet organisational goals. - Maintain clear, up‑to‑date documentation and internal processes for each release. - Ensure releases stay on schedule with monthly tracking via product tools (e.g., Craft.io). **Key Responsibilities:** - Define product vision, strategy, and roadmap aligned with business goals. - Conduct market research, competitive analysis, and customer‑centric development. - Own cost modelling, pricing, and financial impact analysis. - Create and manage product documentation (datasheets, marketing, launch materials). - Track feature development, releases, and KPIs using product tools, ensuring no slippage. - Lead, mentor, and develop an existing Product Team (people management optional). - Collaborate with cross‑functional stakeholders, including engineering, marketing, and support. - Oversee internal process creation for each release cycle. **Required Skills:** - Proven Product Management experience (3+ years). - Strategic thinking with strong analytical capabilities. - Excellent communication and stakeholder management. - Experience with cost modelling and financial metrics. - Familiarity with ServiceNow and product management tools (e.g., Craft.io). - Content creation: datasheets, marketing collateral, launch docs. - Eligibility to pass a Security Clearance (SC). **Required Education & Certifications:** - Bachelor’s degree in Business, Engineering, Computer Science, or related field. - Product Management certification (e.g., Pragmatic Institute, AIPMM) preferred.

Cardiff, United kingdom

On site

06-01-2026

Company Name

Rackspace Technology

Job Title

Network Security Architect

Job Description

**Job Title** Network Security Architect **Role Summary** Design, implement, and optimise secure, high‑performance network infrastructures for sovereign cloud customers. Define architecture standards, lead transformation initiatives, and ensure resilience and compliance of switching and firewall platforms. Produce high‑quality design documentation (HLD, LLD, diagrams) and collaborate with security, infrastructure, and operations teams to deliver scalable, Zero‑Trust solutions. **Expectations** - Deliver secure, compliant network designs that support business growth. - Maintain up‑to‑date expertise in enterprise firewall, switching, routing, and virtual network technologies. - Communicate architecture decisions clearly to technical and non‑technical stakeholders. **Key Responsibilities** 1. Architect end‑to‑end IP, VXLAN, and segmentation solutions for multi‑cloud and on‑prem environments. 2. Lead network transformation projects, ensuring minimal disruption and adherence to governance standards. 3. Document and validate HLDs, LLDs, standard operating procedures, and security policies. 4. Perform technical service design reviews with security, infra, and ops teams. 5. Troubleshoot complex routing, switching, and security incidents, providing root‑cause analysis and mitigation plans. 6. Stay current on industry trends, compliance frameworks (GDPR, SOC, ISO 27001), and emerging Zero‑Trust architectures. **Required Skills** - Enterprise firewall design (Palo Alto, Fortinet, Cisco ASA/Firepower, Check Point). - Switching expertise (Cisco, Arista, Juniper). - Advanced routing protocols (BGP, OSPF, EIGRP). - Zero‑Trust principles, network segmentation, secure access design. - NSX networking, VXLAN, and virtual overlay technologies. - Proficient in creating architectural diagrams and documentation. - Strong analytical, troubleshooting, and communication capabilities. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field. - Minimum of 5 years of professional experience in network architecture and security. - Valid certifications: CCNP / CCIE, PCNSE, JNCIP / JNCIE, NSE or equivalent. ---

Cardiff, United kingdom

Hybrid

28-01-2026

Company Name

Rackspace Technology

Job Title

Senior Security Operations Analyst

Job Description

Job Title: Senior Security Operations Analyst Role Summary: Lead advanced threat detection, incident response, and continuous monitoring for a large sovereignty cloud environment. Act as a technical authority in the SOC, mentoring staff, refining processes, and collaborating with cross‑functional teams to strengthen security posture. Expectations: - Serve as senior SOC analyst, driving project‑based and ongoing security operations. - Mentor junior analysts and set technical direction. - Continuously improve tooling, detection logic, and response procedures. Key Responsibilities: - Analyze security alerts, logs, telemetry from SIEM, EDR, network sensors, cloud platforms, and threat‑intelligence feeds. - Identify sophisticated attack patterns, anomalous behaviors, and indicators of compromise. - Refine detection logic, correlation rules, and alert thresholds to reduce noise and enhance accuracy. - Collaborate with engineering and product teams to integrate security controls. - Provide guidance on tool selection, configuration, and automation. - Maintain up‑to‑date knowledge of emerging threats and threat‑intelligence. Required Skills: - Proficiency with cloud and on‑prem security tooling (Qualys, FortiSIEM, IDS/IPS, SolarWinds Security Monitor). - Strong Python and PowerShell scripting. - Deep knowledge of MITRE ATT&CK framework. - Extensive SOC experience with SIEM, EDR, and network telemetry. - Experience identifying and mitigating advanced persistent threats. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent professional experience). - Relevant security certifications (e.g., CISSP, GSEC, Security+).

Cardiff, United kingdom

Hybrid

Senior

28-01-2026