DOCOsoft

About the Company

DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets, with a long-standing record of success. Since the late 90s, DOCOsoft has developed specialist software, widely used in the London market and further afield, to serve clients and secure business continuity.

DOCOsoft's claims management system helps some of the world’s largest multi-national insurers and reinsurers maximise performance through business process automation, enabling teams to save time and get ahead. We bring clarity to a complicated marketplace through integrated workflow and data management solutions. DOCOsoft has built an excellent and rapidly growing reputation within the €70 billion London insurance Market.

DOCOsoft has operated independently to innovate freely and own intellectual property outright. This freedom ensures we're in complete control of our capabilities to propel firms into the future as things change in a fast-paced marketplace. All products marketed under the DOCOsoft brand are designed and developed in Ireland by DOCO System Solutions Ltd. DOCOsoft is privately owned and operates internationally from offices in Dublin, London, and Tokyo.

Listed Jobs

Company Name

DOCOsoft

Job Title

Business Analyst

Job Description

Job Title: Business Analyst Role Summary: Acts as a liaison between client operations teams and technical development, translating operational requirements into functional specifications for SaaS solutions in the insurance sector. Drives the creation of project documentation, product backlog, and client training materials to ensure successful implementation and adoption. Expectations: - 5+ years of experience in business analysis or related role. - Rapid comprehension and translation of business needs into system capabilities. - Strong communication with senior stakeholders and capacity to build trust. - Methodical, detail‑oriented approach with confidence in cross‑functional collaboration. - Willingness to travel and adapt to a growing organization. Key Responsibilities: - Engage with clients to capture operational issues and map them to solution capabilities. - Develop Statements of Work and business requirements documents for initial project implementation. - Translate requirements into detailed Product Backlog items for development teams. - Produce training documentation and deliver “Show & Tell” sessions to end‑users. - Maintain ongoing client involvement throughout project delivery. - Collaborate with internal departments to align solutions with company objectives. Required Skills: - Business process modeling and requirements gathering. - Proficiency with SaaS platforms and understanding of the London insurance market. - Excellent written and verbal communication, presentation, and facilitation. - Analytical thinking, meticulous detail orientation, and problem‑solving. - Ability to influence senior audiences and build credibility. - Team‑player with strong collaboration and adaptability. Required Education & Certifications: - Bachelor’s degree in Business, Management, Information Systems, or related field. - Relevant certifications (e.g., CBAP, PMI-PBA, or equivalent) preferred but not mandatory.

London, United kingdom

Hybrid

Mid level

03-02-2026