- Company Name
- QIMA
- Job Title
- Project Manager - Revenue Operations
- Job Description
-
**Job title:** Project Manager – Revenue Operations
**Role Summary:**
Lead the execution of a revenue‑operations transformation initiative, unifying disparate CRM and marketing systems acquired through multiple M&A events. Own end‑to‑end project delivery, optimizing processes, data, and technology to accelerate new‑customer acquisition and cross‑sell revenue while ensuring high adoption and measurable business impact.
**Expectations:**
- Deliver a phased consolidation roadmap with quick wins and long‑term scalability.
- Maintain rigorous project governance, KPI tracking, and risk management.
- Drive stakeholder alignment and change adoption across sales and marketing divisions.
- Achieve measurable efficiency gains, system consistency, and revenue growth.
**Key Responsibilities:**
1. **Revenue Operations Transformation** – Own project scope, schedule, budget, and stakeholder communication for CRM and related platform consolidation.
2. **Project Execution & Tracking** – Develop detailed plans, identify risks, implement mitigations, and report progress to executive sponsors.
3. **Process Design & Documentation** – Map current state, design simplified future workflows, establish governance, and capture lessons learned.
4. **Systems Optimisation** – Assess and refine lead management, pipeline tracking, and forecasting, ensuring system simplicity and consistency.
5. **Stakeholder Management & Change Leadership** – Build relationships, conduct alignment meetings, manage resistance, and promote adoption through clear communication.
6. **User Enablement** – Produce user‑friendly documentation, training materials, and serve as the central point of contact for RevOps initiatives.
**Required Skills:**
- Project Management (Agile/Waterfall).
- Stakeholder & Change Management.
- CRM configuration & integration (Salesforce, HubSpot, etc.).
- Data migration, data architecture, and process automation.
- Process design, documentation, and governance frameworks.
- KPI definition, performance tracking, and executive reporting.
- Strong written and verbal communication.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Information Technology, or a related field (or equivalent professional experience).
- Project Management certification (e.g., PMP, PRINCE2) or equivalent.
- Experience in M&A‑driven system consolidation or post‑merger integration is essential.