Mozaic Services Limited

About the Company

Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations.

We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working.

Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation.

Areas in which Mozaic can help include:
- Operating Model Design and Transformation
- IT Service Management
- Sourcing Strategies
- Tooling & Platforms
- Cloud Adoption
- Agile Methodologies
- DevOps / Automation
- Operational Resilience
- Cost Optimisation
- Service Design

Listed Jobs

Company Name

Mozaic Services Limited

Job Title

Technical Business Analyst

Job Description

Job Title: Technical Business Analyst Role Summary: Analyze and design technical solutions to support corporate technology integration within large-scale programs, bridging technical and business teams. Expectations: Collaborate in multidisciplinary teams to assess systems, document requirements, and ensure solutions align with strategic, security, and compliance standards. Key Responsibilities: - Conduct system analysis of tooling landscapes (ITSM, ESM, ERP, CMDB, integration platforms, security). - Capture/draft technical requirements, workflows, and integration dependencies. - Create documentation (requirements catalogs, process maps, interface specs, data flows). - Partner with architects to translate business needs into technical designs. - Evaluate tooling options and provide analytical input for design decisions. - Validate compliance with interoperability, security, and data protection standards. - Facilitate stakeholder alignment and prioritize requirements across teams. - Validate implementation outputs against requirements and support testing/UAT. Required Skills: - Technical business analysis experience in system integration environments. - Proficiency in documenting complex technical workflows and requirements. - Knowledge of ITSM/ESM tools, integration methodologies, and service management processes. - Cross-functional engagement skills with technical and non-technical stakeholders. Required Education & Certifications: Not specified.

London, United kingdom

Hybrid

21-10-2025