Metro Bank (UK)

About the Company

At Metro Bank, we do banking differently. We're an award-winning high street bank with a large growing network of stores offering a suite of banking products and services. We’re also committed to supporting local businesses with commercial, corporate, and SME lending products and services. We build strong and long-lasting relationships with our business customers from the very first meeting.

With more than 3 million customers already on our books and dedicated sector specific Relationship Managers and Local Business Managers, there’s an extra vibrancy about the business.

Our partnership with the England & Wales Cricket Board means we’re proud to be the first-ever champion of Women’s and Girls’ Cricket.

Developing relationships with our customers, colleagues, and communities is at the heart of everything we do. We are the Relationship Banking specialists.

Please do not post any personal details.

Visit us in store: metrobankonline.co.uk/our-stores

Follow us on:
X: @Metro_Bank
Instagram: @metro_bank
TikTok: @metro_bank_uk

Need Support? Call us on 0345 0808 500.

Listed Jobs

Company Name

Metro Bank (UK)

Job Title

Head of Banking Products

Job Description

**Job Title:** Head of Banking Products **Role Summary:** Sets and drives strategy for personal/business banking and savings products. Leads a team to optimize customer outcomes and commercial growth through data-driven decisions, collaboration with cross-functional teams, and product lifecycle management (development to closure). **Expectations:** - Develop and execute product strategy for banking and savings accounts. - Lead commercial planning and performance optimization. - Collaborate with heads of Delivery & Controls, Forecasting & Optimisation, and Cards/Payments/Fees. - Drive product lifecycle management using data/insights. - Ensure alignment of risk, compliance, and customer outcomes. - Foster team collaboration and mentor senior product managers. **Key Responsibilities:** - Own commercial planning and strategy for banking product portfolios. - Manage end-to-end product lifecycle (development, in-life optimization, closure). - Collaborate with stakeholders on technical prioritization and strategic alignment. - Oversee risk, compliance, and customer outcomes in product decisions. - Document team processes per organizational standards. - Promote risk-aware culture by aligning decisions with customer outcomes. - Coach senior/product managers and conduct market/trend research. **Required Skills:** - Advanced commercial acumen and business-case development. - Strong decision-making and problem-solving (incorporating diverse perspectives). - Coaching/leadership in product management practices. - Line management and team leadership. - Proficiency in analytical tools (PowerBI, Excel). - Deep understanding of personal/business banking and savings markets. - Risk assessment and mitigation expertise. **Required Education & Certifications:** Not specified in the job description.

London, United kingdom

Hybrid

24-02-2026