Telent Technology Services Ltd

About the Company

Telent is a leading technology company and specialist in the design, build, operation, and maintenance of the UK’s critical digital infrastructure, drawing on decades of experience in mission critical communications and technology.

With a strong focus on the public sector, key customer areas include transport, emergency services, network providers and the public sector. Our expertise, accreditations and knowledge make us a trusted partner for organisations at the forefront of the digital revolution.

Listed Jobs

Company Name

Telent Technology Services Ltd

Job Title

Station Systems Maintenance Technician Level 3

Job Description

Job title: Station Systems Maintenance Technician Level 3 Role Summary: Execute reactive and planned maintenance on CCTV, CIS, PHP, PAVA, SISS, and associated telephony systems across western London stations. Manage daily fault resolution, report generation, and ensure assets meet SLA requirements. Expectations: - Perform maintenance Monday‑Friday, covering TOC stations along West London, M3, and M4. - Deliver timely service to meet SLA targets. - Maintain professional knowledge of Network Rail safety procedures. Key Responsibilities: 1. Conduct daily reactive maintenance on SISS, CCTV, IP networks, help points, screens, public address, CIS, PAVA, and Wi‑Fi. 2. Execute weekly, monthly, and annual planned maintenance tasks as directed by the Team Leader. 3. Log, track, and close work orders using ServiceNow or equivalent IT system. 4. Provide real‑time corrective data and detailed fault reports to support investigations. 5. Maintain accurate documentation on maintenance activities and asset status. 6. Operate field IT equipment for diagnostics and configuration. Required Skills: - Proven experience with CCTV, CIS, PAVA, or PH/PHOP systems; electrical background acceptable. - Familiarity with SLA‑driven maintenance contracts. - Ability to use ServiceNow or similar ticketing/CMDB platforms. - Strong troubleshooting and problem‑solving in networked security systems. - Good communication skills for reporting and interfacing with station staff. Required Education & Certifications: - Minimum of National Vocational Qualification (NVQ) Level 3 in Electrical/Electronic Engineering or equivalent. - Valid UK driving licence. - Relevant health & safety training for railway environments preferred.

London, United kingdom

On site

06-11-2025

Company Name

Telent Technology Services Ltd

Job Title

Rail Systems Maintenance Technician Level 3

Job Description

**Job Title:** Rail Systems Maintenance Technician – Level 3 **Role Summary:** Perform reactive and planned maintenance on station information and security systems (CCTV, CIS, PAVA, Public Address, Wi‑Fi, Telephony, and related IP networks) across West London rail stations. Ensure assets are reliable, faults are recorded and resolved, and maintenance data is captured in real time. **Expectations:** - Work Monday‑Friday daytime shifts; travel to multiple TOC stations. - Hold a full UK driving licence. - Adhere to SLA‑driven maintenance contracts and Network Rail health & safety procedures. - Use ServiceNow or similar IT tools for job updates and reporting. **Key Responsibilities:** - Execute daily reactive repairs on CCTV, IP networks, help points, screens, PA, CIS, PAVA, and Wi‑Fi systems. - Carry out scheduled (daily, weekly, monthly, annual) maintenance as defined by the Team Leader. - Record and report station communication faults; provide detailed fault analysis for further investigation. - Utilize field IT equipment to capture corrective and preventive maintenance data in real time. - Produce maintenance reports and maintain accurate job records in ServiceNow or equivalent platform. **Required Skills:** - Proven experience with CCTV, CIS, PAVA, Public Address, Access Control, or electrical systems. - Strong knowledge of IP networking and telephony equipment. - Ability to work to SLA targets and manage multiple maintenance tickets. - Proficiency in ServiceNow or similar ITSM tools for job tracking and reporting. - Good communication skills for fault reporting and stakeholder interaction. **Required Education & Certifications:** - Relevant technical qualification (e.g., NVQ Level 3 in Electrical/Electronic Engineering, BTEC, or equivalent) *or* demonstrable equivalent work experience. - Valid UK driving licence (full). - Familiarity with Network Rail health & safety standards (training or certification preferred).

London, United kingdom

On site

07-11-2025