OneStock

About the Company

In today's fast-paced digital landscape, OneStock's Distributed Order Management solution transforms the way businesses orchestrate, fulfil orders and improve customer satisfaction.

Our platform acts as the backbone of a brand's order fulfilment ecosystem, seamlessly providing a centralised platform for end-to-end order visibility and control.

A unified real-time view of inventory across all stock locations enables businesses to maximise sales opportunities by intelligently allocating orders through our orchestration module. Our advanced algorithms consider product availability, customer proximity and stock location capacity to determine the most efficient fulfillment options and automate routing decisions, enabling brands to efficiently meet customer demand while minimising costs. It allows them to meet customer expectations and create new omnichannel capabilities such as Ship from Store, Order in Store, Click and Collect, Reserve and Collect, In-Store appointments, Returns Management, Delivery Promise and more. By using our solution, brands can elevate their customers' shopping experiences, align with their CSR policies and drive revenue growth across all channels.

Designed under a MACH architecture, our commitment is to deliver best-of-breed solutions based on Microservices, API-first, Cloud-native and Headless principles. This certification ensures that our solution is built on a scalable and flexible architecture, allowing for rapid deployment, easy integration, future-proof adaptability and best-in-class customer experiences.

Partnering with OneStock means gaining a trusted and strategic partner to optimise order fulfillment processes. We have successfully implemented our solution for more than 70 clients across various B2B and B2C industries, and our customer testimonials speak to the tangible results and improved operational efficiency they have achieved.

Listed Jobs

Company Name

OneStock

Job Title

Stage - Customer Success Management (6mois)

Job Description

Job Title: Customer Success Internship (6 months) Role Summary: Support the Customer Success Management team in daily client account activities within a dynamic SaaS environment, contributing to client satisfaction, retention, and portfolio growth. Expactations: - Internship during final year of Bac+5 program in Commerce, Communication, Marketing, or related field. - Availability for a 6‑month term in 2026. - Commitment to mentorship, professional development, and proactive engagement. Key Responsibilities: - Prepare, attend, and follow up on client meetings. - Coordinate client requests and mobilize internal resources efficiently. - Drive cross‑sell initiatives from demonstration to project launch. - Participate in continuous improvement actions to enhance the client experience. Required Skills: - Proficiency in Office/Google Suite productivity tools. - Excellent written and spoken English. - Strong organization, empathy, team orientation, responsibility, proactivity, and solution focus. - Prior customer‑facing experience (internship, apprenticeship, or part‑time role). Required Education & Certifications: - Bachelor’s +5 level (Commerce, Communication, Marketing, or equivalent).

Toulouse, France

On site

30-10-2025

Company Name

OneStock

Job Title

Stage - Customer Success Management (3mois)

Job Description

**Job Title** Customer Success Management Intern (3 months) **Role Summary** Short‑term internship in a Customer Success Management (CSM) team within a SaaS scale‑up. Supports operational and strategic projects to improve client experience and internal efficiency. Exposes the intern to cross‑functional collaboration and enhances analytical and relational skills. **Expectations** - Deliver high‑quality support within assigned projects. - Maintain accurate and updated data in the CRM system. - Produce clear, professional documentation and communications. - Exhibit autonomy while working collaboratively in a fast‑moving environment. - Grow proficiency in SaaS tools and internal processes. **Key Responsibilities** 1. **CRM & Data Management** – Update, cleanse, and validate data to ensure CRM reliability. 2. **Process Documentation** – Create, refine, and translate internal procedures and best‑practice guides. 3. **Presentation Support** – Prepare and update client or internal presentation materials. 4. **Internal Communications** – Write and publish a monthly internal newsletter focused on retail insights. 5. **Cross‑department Collaboration** – Partner with Marketing, Sales, and Product teams to align on customer success initiatives. **Required Skills** - Excellent written and verbal communication in French and English. - Strong analytical and organizational abilities with keen attention to detail. - Proficient in Microsoft Excel, PowerPoint, and CRM platforms. - Ability to work independently and coordinate effectively with teammates. - Quick learner, adaptable in a dynamic, growth‑driven setting. **Required Education & Certifications** - Current student or recent graduate (under 3–4 years of study) in Commerce, Communication, Marketing, or a related field (Bac+3 level or equivalent). ---

Toulouse, France

On site

30-10-2025