UBT

About the Company

The Universal Business Team (UBT) is a fast-paced global consulting organisation supporting over 3,000 family businesses across 19 countries.

We provide our customers with an unprecedented range of business advisory, coaching, consulting and training programs to move their business forward.

We also partner with leading brands around the world, leveraging our group buying power to ensure our customers can access products and services at competitive prices.

UBT has a unique value proposition to our customers and our staff in that all profits are invested into a higher purpose - education and charity work.

OneSchool Global is one of the largest progressive independent school networks in the world, with over 100 schools in 21 countries.

Rapid Relief Team provides food and water to emergency services during times of disaster, and supports the homeless and people with disability.

Listed Jobs

Company Name

UBT

Job Title

Fractional Finance Director (1 Day per Week)

Job Description

**Job title** Fractional Finance Director (1 Day per Week) **Role Summary** Provide senior finance leadership and hands‑on oversight for a medium‑sized design business, delivering strategic financial guidance, governance, and operational rigor on a one‑day‑per‑week basis. **Expectations** - Serve as trusted advisor to the Managing Director and shareholders. - Own the finance function with accountability for reporting, controls, and decision‑making. - Support rapid growth from £5 m to £10 m turnover and ensure scalability. - Operate autonomously with full authority to challenge assumptions and shape strategy. **Key Responsibilities** - Take full ownership of management accounts, ensuring accuracy and timely reporting. - Strengthen board and shareholder financial governance and accountability. - Act as a commercial sounding board, constructively challenging decisions. - Manage cash flow, spend and shareholder drawings with discipline. - Oversee budgeting, forecasting and performance tracking. - Guide the existing finance team (Accounts Manager, two staff) toward higher capability. - Improve data quality, insight and visibility for informed decisions. - Advise on systems strategy, including the transition from Sage 50 to an ERP platform from 2027. - Protect and enhance long‑term enterprise value. **Required Skills** - Senior finance leadership experience at FD/Board level, ideally within SMEs (£5 m‑£20 m). - Proven record of driving growth, governance, and commercial decision‑making. - Strong analytical, financial, and commercial insight. - Ability to ask tough questions and challenge constructively. - Experience working with finance teams and external advisors. - Exposure to system scalability and infrastructure planning. - Independent, pragmatic mindset with no emotional attachment to outcomes. **Required Education & Certifications** - Formal qualification (ACA, ACCA, CIMA) is advantageous but not mandatory if compensated by demonstrable FD‑level experience.

Sandbach, United kingdom

On site

20-01-2026

Company Name

UBT

Job Title

Business Development Executive

Job Description

Job Title: Business Development Executive Role Summary: Drive growth and retention of recruitment clients by building strong relationships, securing new business, and ensuring seamless handover of roles to the delivery team. Target senior stakeholders across various industries, presenting tailored recruitment solutions and market insights. Expectations: - Proven B2B sales success and strong relationship‑building skills. - Confidence pitching to senior decision‑makers. - Organized, proactive, and target‑driven with a results‑oriented mindset. - Experience in recruitment highly desirable. Key Responsibilities: 1. Develop and nurture long‑term client relationships. 2. Identify and acquire new business and win back lapsed accounts. 3. Manage existing accounts, delivering high‑level service and support. 4. Sell customized recruitment solutions across all functions and levels. 5. Conduct discovery meetings, consult on market trends, and provide strategic talent advice. 6. Coordinate handover of roles to the expert delivery team, ensuring client satisfaction. Required Skills: - B2B sales expertise with a track record of meeting targets. - Strong networking and relationship‑building capabilities. - Recruiter or recruitment industry knowledge (preferred). - Persuasive communication and presentation skills for senior stakeholders. - Self‑motivated, organized, and proactive with excellent time‑management. Required Education & Certifications: - Bachelor’s degree or equivalent professional experience. - No mandatory certifications specified.

Royal leamington spa, United kingdom

On site

10-02-2026

Company Name

UBT

Job Title

Customer Support Executive

Job Description

**Job Title**: Customer Support Executive **Role Summary**: Provide bilingual French‑English customer service and sales support, handling inquiries, processing orders, and coordinating with field sales and operations for French‑speaking markets. **Expectations**: - Respond to all customer queries on the same day. - Process all orders received by 4 pm and resolve issues within the same business day. - Actively follow up on pending quotations to drive order conversion. **Key Responsibilities**: 1. Manage incoming calls and emails from French‑speaking customers in both French and English. 2. Accurately process orders, send confirmations, and resolve issues promptly. 3. Follow up on outstanding quotations and assist in sales conversion. 4. Provide administrative and customer‑support tasks to field sales representatives. 5. Maintain and update CRM records and customer account information. 6. Coordinate with Operations to ensure smooth order fulfilment. **Required Skills**: - Fluent in French and English (written and spoken). - Proven customer‑service experience, preferably supporting sales teams or order processing. - Strong organisational and prioritisation ability. - Professional, adaptable, and self‑motivated demeanor. - Proficiency with MS Office and CRM systems. - Excellent communication skills and meticulous attention to detail. **Required Education & Certifications**: - Minimum secondary education (high‑school diploma or equivalent). - Certifications in customer‑service, CRM, or sales support are an advantage but not mandatory.

Peterhead, United kingdom

On site

16-02-2026

Company Name

UBT

Job Title

Customer Service & Sales Support Executive (German)

Job Description

**Job Title** Customer Service & Sales Support Executive (German) **Role Summary** Provide bilingual (German & English) customer service and sales support for a global supplier of premium consumables. Manage inbound calls/emails, process orders, follow up quotations, and support field sales representatives in Germany and surrounding regions. Deliver prompt, accurate, and professional service across all customer touchpoints. **Expectations** - Deliver same‑day response to all customer queries. - Process inbound orders by 4 pm and confirmed within the same day. - Convert quotations into sales through proactive follow‑up. - Maintain up‑to‑date accurate customer information in CRM. - Collaborate with sales and operations teams to ensure seamless fulfillment. **Key Responsibilities** - Receive and resolve customer inquiries via phone and email in German and English. - Accurately enter and process order information, ensuring timely confirmation. - Send order confirmations and resolve issues on the same day whenever possible. - Track and follow‑up on pending quotations to drive sales conversion. - Provide administrative and customer‑support assistance to field sales representatives. - Enter, update, and maintain customer data and order records in the CRM system. - Assist in new customer account set‑up and related documentation. - Coordinate with Operations to monitor order status and fulfillment timelines. - Meet or exceed KPIs related to response time, order processing, and quotation follow‑up. **Required Skills** - Fluent German and English (written and spoken). - Proven experience in customer service, order processing, and sales support. - Strong organisational and prioritisation abilities. - Proficient in Microsoft Office suite and CRM platforms. - Excellent communication skills and meticulous attention to detail. - Self‑motivated, professional, and adaptable to changing priorities. **Required Education & Certifications** - High‑school diploma or equivalent. - Preferred: relevant certification or coursework in customer service, sales support, or business administration.

Leighton buzzard, United kingdom

On site

16-02-2026