- Company Name
- ALTAPROFITS
- Job Title
- Product Owner CRM (Salesforce) / Data (H/F)
- Job Description
-
**Job Title:** Product Owner CRM (Salesforce) / Data (H/F)
**Role Summary:**
Lead the vision, backlog management, and delivery of a Salesforce‑based CRM solution and associated middle‑office and data processes for a life‑insurance and savings‑product business. Drive product strategy, ensure data quality, and coordinate cross‑functional agile teams to deliver high‑value enhancements.
**Expectations:**
- Own end‑to‑end product lifecycle: strategy, backlog, sprint execution, and go‑to‑market.
- Align CRM and data initiatives with business objectives (sales, marketing, finance).
- Deliver robust data governance, quality, and performance frameworks.
**Key Responsibilities:**
- Define and champion the product vision for Salesforce (Sales, Service, Marketing Clouds).
- Manage and prioritize CRM, middle‑office, and data backlogs; translate business needs into clear user stories.
- Oversee development cycles, validate functional and technical delivery, and close defects.
- Maintain data integrity: monitor KPIs, implement cleansing, and ensure regulatory compliance for life‑insurance data.
- Facilitate Agile ceremonies (Daily Scrum, Sprint Planning, Review, Retrospective).
- Coordinate with Data, IT, and business stakeholders to drive process automation, scripting, and AI/robotic integrations.
- Communicate major milestones and status to senior leadership.
**Required Skills:**
- Proven experience (7+ years) as Product Owner/Project Manager in life‑insurance or savings‑product domain.
- Deep knowledge of Salesforce Sales, Service, and Marketing Cloud modules; hands‑on configuration experience.
- Strong data‑management expertise: governance, quality metrics, SQL, CSV, and familiarity with data pipelines.
- Agile fluency (Scrum/Kanban) and familiarity with JIRA/Confluence or equivalent tooling.
- Excellent analytical, prioritization, and communication skills; ability to lead multiple concurrent priorities.
- Proficiency in English (written and spoken).
**Required Education & Certifications:**
- Master’s degree or equivalent (Bac +5) in business, engineering, computer science, or related field.
- Certifications such as Salesforce Certified Admin/Advanced Administrator, Product Owner (SAFe PO), or Agile Certified Practitioner (PMI‑ACP) are preferred.
---