- Company Name
- Geotab
- Job Title
- IT Application Specialist
- Job Description
-
**Job Title:** IT Application Specialist
**Role Summary:**
Design, configure, implement, and maintain enterprise IT applications while ensuring a secure, highly available environment. Act as a technical subject‑matter expert for internal and external stakeholders, delivering performance tuning, problem resolution, and roadmap recommendations.
**Expactations:**
- 2–5 years of hands‑on experience with cloud platforms, application architecture, and runtime environments.
- Proven ability to manage and troubleshoot complex application issues (e.g., Google Workspace, RingCentral, PagerDuty).
- Strong analytical, problem‑solving, and communication skills with a focus on internal client satisfaction.
**Key Responsibilities:**
- Lead or participate in application design, configuration, deployment, and upgrade projects.
- Conduct health checks, performance tuning, and availability monitoring to minimize downtime.
- Analyze new release features to assess business value and recommend enhancements.
- Develop and maintain SOPs, technical documentation, and automation scripts (e.g., Docker, configuration management).
- Manage global Active Directory, Google Workspace, and Mobile Device Management (VMware Workspace One).
- Implement Zero Trust Architecture and security policies; recommend technology directions to management.
- Participate in after‑hours and 24x7 on‑call rotations as needed.
**Required Skills:**
- Cloud platform expertise (e.g., AWS, Azure, GCP).
- Application architecture, deployment, and performance tuning.
- Scripting and automation (Python, PowerShell, shell).
- Containerization (Docker) and configuration management tools.
- Identity and access management (Active Directory, M365, MDM).
- Incident investigation, root‑cause analysis, and preventive action planning.
- Strong communication and stakeholder management.
**Required Education & Certifications:**
- Post‑secondary diploma or degree in Computer Science, Information Technology, or related field.
- Certifications such as Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect – Associate, or equivalent are preferred.