Zoom

About the Company

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love.

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.

We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

Listed Jobs

Company Name

Zoom

Job Title

Senior DevOps Engineer

Job Description

**Job Title:** Senior DevOps Engineer **Role Summary:** Lead the deployment, operation, and continuous improvement of Zoom’s gateway services (AIC, Whiteboard, Notes, Live Caption/Translation) across multi‑cloud and on‑premises Kubernetes environments. Own on‑call responsibilities, end‑to‑end service lifecycle, and mentorship of junior engineers to enhance automation and reliability. **Expectations:** - 7+ years of DevOps experience with strong focus on infrastructure design, automation, and cloud‑native operations. - Proven ownership of high‑availability services, incident response, and reliability engineering. - Technical leadership in cross‑functional teams, delivering large‑scale improvement projects. **Key Responsibilities:** - Deploy and manage gateway services on Kubernetes clusters in AWS, OCI, or comparable cloud platforms. - Design, implement, and maintain IaC with Terraform and configuration management using Ansible. - Build automation pipelines and scripts in Python, Bash, or Go. - Monitor production workloads with Prometheus, OpenTelemetry, Grafana, and ELK Stack; ensure proactive health checks. - Participate in on‑call rotations; respond to incidents and drive rapid resolution. - Mentor junior engineers, promoting best practices in automation and operational excellence. - Collaborate with development, QA, and product teams to drive continuous infrastructure improvements. **Required Skills:** - Cloud platforms: AWS (core services), OCI, or similar. - Kubernetes and Docker production deployment. - Infrastructure as Code: Terraform. - Configuration management: Ansible. - Scripting: Python, Bash, or Go. - Monitoring & observability: Prometheus, OpenTelemetry, Grafana, ELK. - Strong troubleshooting, incident management, and communication abilities. **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science, Data Science, or related technical field. - (Optional) Relevant certifications: AWS Certified DevOps Engineer, Certified Kubernetes Administrator, or similar.

San jose, United states

On site

Senior

30-12-2025

Company Name

Zoom

Job Title

AI Sales Specialist

Job Description

Job Title: AI Sales Specialist Role Summary: Senior technical pre‑sales professional responsible for driving adoption and monetization of AI platform solutions across enterprise, government, and commercial sectors. Works collaboratively with sales, solution engineering, product, and marketing teams to tailor AI integration strategies that enhance customer workflows, generate qualified pipeline, and secure bookings. Expectations: * 2–4+ years of technical pre‑sales, solutions engineering, or AI consulting experience with enterprise customers (approx. 8 years total). * Demonstrated expertise in Generative AI (LLMs, RAG, agentic AI) and prompt engineering. * Proven ability to prototype and validate AI concepts using Python, Cursor, and other development tools. Key Responsibilities: * Influence qualified pipeline and bookings for AI Companion products. * Design and present AI‑augmented implementation proposals mapping customer processes to Zoom and external tech stacks (Salesforce, Jira, ServiceNow). * Partner with Account Executives and Solution Engineers to identify high‑value AI workflows in IT, CX, Ops, etc. * Lead customer workshops, POVs/POCs, and executive sessions to convert interest into committed projects. * Explain Zoom’s AI strategy, agentic framework, and RAG‑based search to clients and internal field teams. * Create presentations, industry guides, and communication materials focused on outcomes. * Provide structured feedback to Product/Engineering on feature gaps and integration needs. Required Skills: * Technical pre‑sales or solutions engineering experience with enterprise customers. * Deep understanding of GenAI technologies, prompt engineering, and frontier models (Gemini, OpenAI, Anthropic, Nvidia, Meta). * Ability to architect solutions integrating APIs, SDKs, and MCP/A2A platforms. * Strong presentation and facilitation skills for senior business and IT stakeholders. * Collaborative mindset with proven influence across sales, marketing, and product functions. * Experience prototyping with Python, Cursor, or similar tools. * Knowledge of Salesforce, ServiceNow, Jira, and cloud‑based AI services. Required Education & Certifications: * Bachelor’s degree in Computer Science, Engineering, or related technical field (preferred).

United kingdom

Remote

26-01-2026