- Company Name
- ATLANSE
- Job Title
- Support fonctionnel Trading
- Job Description
-
**Job Title**
Functional Trading Support Specialist
**Role Summary**
Provide day‑to‑day functional support for electronic trading platforms (Forex, Equities, Fixed Income, Derivatives). Act as the bridge between front‑office traders and back‑office/IT teams, managing change requests, coordinating releases, and ensuring compliance with regulatory (MiFID II, EMIR) and technical standards.
**Expectations**
- 5+ years of functional trading support or related role on multi‑asset platforms.
- Strong command of French and professional English.
- Demonstrated ability to manage high‑pressure incidents, prioritize tasks, and communicate technical concepts to non‑technical stakeholders.
- Proven experience in coordinating cross‑functional projects and production releases.
**Key Responsibilities**
1. **Change & Release Management**
- Subscriber to market‑access feeds, evaluate functional & technical impact of upgrades or migrations.
- Capture, prioritize, and document business requirements; specify solutions to development teams.
- Coordinate implementation with network, infrastructure, and development units.
- Conduct functional tests, validate compliance, and oversee go‑live activities.
2. **Operational Support**
- Daily monitoring and support of production environments, handling order rejections and incident diagnosis.
- Manage incidents, troubleshoot and coordinate resolution with IT and trading teams.
- Maintain and update support procedures and knowledge base.
3. **Continuous Improvement**
- Track application versioning, identify bugs, and liaise on improvements with developers and infrastructure.
- Measure and report on development/test/deployment quality metrics.
- Deploy and refine monitoring tools to enhance system performance.
**Required Skills**
- Deep knowledge of electronic trading environments: multi‑asset platforms, FIX, SWIFT, exchange connectors, Smart Order Routers, trading algorithms, nxFeed/Enyx solutions.
- Strong handling of market data feeds, real‑time optimization, and execution analysis.
- Proficiency in monitoring & troubleshooting tools; incident management following ITIL practices.
- Scripting: Python, Perl, PowerShell; basic development understanding (Java/JEE, C++).
- SQL, advanced Excel (VBA/macros), PowerPoint, Access, BI reporting tools.
- Familiarity with MiFID II, EMIR, and European electronic market regulations.
- Experience with Windows/Linux environments, application supervision, ticketing (ServiceNow, Jira).
- Excellent analytical, problem‑solving, and communication skills; ability to explain technical issues simply.
**Required Education & Certifications**
- Bachelor’s degree in Finance, Information Technology, or a related discipline.
- Certifications in ITIL, trading platforms, or related fields are desirable.