WeeFin

1 Job

99 Employees

About the Company

WeeFin’s SaaS platform empowers financial institutions to scale their sustainability strategy with ease. By providing a centralized sustainable Golden Source and streamlining collaboration, we help them build a robust, forward-thinking sustainable strategy that drives real impact.

WeeFin in numbers:

- Founded in 2018 by Grégoire Hug, quickly joined by Guillaume Klech and Marion Aubert, with the first version of the platform commercialized in 2021

- Already serving over 40 clients with €6,900 billion in assets under management through our platform

- An international team with 2 offices in Europe: Paris and London

- Named Fintech of the Year 2023, Best Technological Innovation for ESG at AM Tech Day, Member of the Impact 120 Index by Mouvement Impact France, and awarded Best Data Management Initiative for ESG at the Data Management Insight Europe Awards 2024 by A-team

Listed Jobs

Company Name: WeeFin
Job Title: Solution Engineer / Customer Success - Care
Job Description: **Job title:** Solution Engineer / Customer Success – Care **Role Summary:** Support growth of the ESG Connect platform by ensuring clients fully adopt and optimize its use. Act as a technical and strategic partner, delivering high‑quality ESG reporting, resolving issues, and gathering feedback to drive product improvements. **Expactations:** - 3+ years in a Customer Success/Support or similar role within financial services or ESG solutions. - Bachelor’s or Master’s (Bac+5) in engineering, finance, data science or equivalent. - Proficiency in Python and Excel; strong analytical and problem‑solving skills. - Fluency in English and French (written & spoken). - Excellent communication, project management, and proactive stakeholder management. **Key Responsibilities:** - Configure and optimize the ESG Connect platform to meet evolving client requirements. - Provide timely, high‑quality ESG report production and technical support. - Maintain delivery quality standards and adhere to agreed timelines. - Identify and facilitate cross‑sell/upsell opportunities. - Serve as the client interface, coordinating with internal teams for rapid issue resolution. - Collect, analyze, and relay client feedback to product and development teams. - Support ESG strategy optimization through technical expertise and data insights. **Required Skills:** - Technical configuration and troubleshooting of SaaS ESG solutions. - Python scripting for data manipulation and automation. - Advanced Excel (pivot tables, dashboards, formulas). - Strong analytical and data‑analysis capabilities. - Project management with rigorous scheduling and quality control. - Excellent written and verbal communication in English and French. - Client‑focused relationship building and advisory mindset. **Required Education & Certifications:** - Graduate (Bac+5) from an engineering school or equivalent in finance, data science, or related fields. - No mandatory certifications required, but knowledge of ESG frameworks (GRI, SASB, UN SDGs) and financial markets is preferred.