Swap

About the Company

Say hello to the ecommerce OS.

Swap powers operations for ecommerce brands looking to scale.

From shipping, tracking and package protection, to returns and cross-border. We have you covered. Let us turn your logistics lemons into a Swap lemonade.

And we mean that – our team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.

Learn more at: www.swap-commerce.com

Listed Jobs

Company Name

Swap

Job Title

Senior Product Manager – Data, Analytics & AI

Job Description

**Job Title**: Senior Product Manager – Data, Analytics & AI **Role Summary** Owns the AI, Analytics, and Data domain for a global commerce platform. Drives strategy, roadmap, and execution across data engineering, merchant-facing analytics, and AI-enabled products to deliver actionable insights and automated decision support for brand merchants. **Expectations** - Deliver a cohesive data strategy balancing foundational infrastructure and merchant impact. - Scale pipelines, warehouses, and AI-ready data models to support global commerce operations. - Embed predictive analytics and AI recommendations into everyday merchant workflows. - Translate complex data into clear, trustworthy insights for merchants and agents. - Own key success metrics: data adoption, forecast accuracy, profitability insights, AI action rates. **Key Responsibilities** 1. Define and prioritize the AI, analytics, and data roadmap. 2. Partner with data engineering leads to design, build, and optimize data pipelines, warehouses, and real‑time eventing. 3. Design merchant‑facing analytics products that provide dashboards, benchmarking, predictive scores, and AI‑driven recommendations. 4. Ensure data quality, reliability, and interpretability for end users. 5. Lead and mentor cross‑functional teams (data engineering, analytics, BI, design, GTM). 6. Align stakeholders on vision, objectives, and progress across engineering, design, product, and executive leadership. 7. Own KPI development, monitoring, and reporting to measure data impact. 8. Advocate for a product culture that prioritizes data-driven decision making and automation. **Required Skills** - 8+ years of senior product management experience, focused on data/analytics products. - Proven track record of shipping scalable, AI or ML‑enabled products with measurable business outcomes. - Deep knowledge of modern data stacks: data warehousing, ETL/ELT pipelines, real‑time eventing, BI/visualisation tools. - Strong commercial acumen: translate data initiatives into merchant value and business impact. - Excellent communication; experienced in cross‑functional collaboration with engineering, design, GTM, and exec teams. - UX mindset: design data storytelling that drives engagement and decision making. - Bias for action, clarity, and continuous improvement. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, Data Science, Business or related field (or equivalent experience). - Product management certifications (e.g., Pragmatic, AIPMM, or similar) are a plus.

London, United kingdom

On site

Senior

12-09-2025

Company Name

Swap

Job Title

Senior DevOps Engineer

Job Description

**Job Title:** Senior DevOps Engineer **Role Summary:** Design, build, and maintain scalable, secure, and highly‑available cloud infrastructure and CI/CD pipelines. Partner with development and operations teams to automate processes, enhance system performance, enforce security standards, and support production stability. **Expactations:** - Deliver reliable infrastructure on GCP using IaC. - Automate deployment and operational workflows. - Mentor junior engineers and contribute to team growth. - Participate in on‑call rotation for critical incidents. - Stay current with emerging DevOps technologies and best practices. **Key Responsibilities:** - Architect and manage GCP environments ensuring scalability and security. - Develop, maintain, and optimize GitHub Actions CI/CD pipelines. - Implement monitoring, logging, and alerting (Prometheus, New Relic). - Automate routine tasks via Python, Bash, or JavaScript scripts. - Apply Terraform for infrastructure provisioning; create custom providers as needed. - Collaborate with developers to troubleshoot production issues and improve application performance. - Enforce security best practices and network configurations. - Mentor junior staff and assist with knowledge sharing. **Required Skills:** - 5+ years DevOps/SRE experience. - Strong GCP expertise. - Proficient in Terraform and IaC concepts. - Deep knowledge of Docker and Kubernetes. - Advanced scripting (Python, Bash, JavaScript). - CI/CD pipeline creation with GitHub Actions. - Monitoring/logging tools (Prometheus, New Relic). - Solid networking and security fundamentals. - Excellent problem‑solving, communication, and collaboration abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related field **or** equivalent practical experience. - Preferred: Cloud certifications (e.g., Google Cloud Professional Engineer) and relevant DevOps certifications.

London, United kingdom

On site

Senior

17-09-2025

Company Name

Swap

Job Title

Data Engineer

Job Description

**Job Title:** Data Engineer **Role Summary:** Design, build, and maintain scalable data systems and APIs to support e‑commerce product teams. Lead the technical vision for the data platform, ensure data quality, and enable reliable data access across the organization. **Expectations:** - 5+ years of data engineering experience in customer‑facing product environments. - Proven ability to drive technical strategy and influence stakeholders. - Strong ownership of end‑to‑end pipeline reliability and data governance. **Key Responsibilities:** - Define and implement the API layer for product data access. - Shape and guide the technical direction of the data platform. - Develop, monitor, and optimize data replication pipelines with observability, latency, and alerting. - Establish and enforce data quality and governance best practices. - Collaborate with cross‑functional teams to deliver data solutions for e‑commerce use cases. **Required Skills:** - Python development for data pipelines, orchestration, and APIs (e.g., dlt, FastAPI). - Google Cloud Platform expertise: BigQuery, Cloud Run, Cloud Storage. - CI/CD implementation using tools such as GitHub Actions. - Data warehouse design and dbt (data build tool) proficiency. - Ability to communicate technical concepts to both technical and non‑technical audiences. - Experience with Shopify or similar e‑commerce data sets is a plus. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent practical experience). - Relevant cloud or data engineering certifications (e.g., Google Cloud Professional Data Engineer) are advantageous but not mandatory.

London, United kingdom

On site

Mid level

12-11-2025

Company Name

Swap

Job Title

Assistant Accountant

Job Description

**Job Title:** Assistant Accountant **Role Summary:** Assist the Finance Manager in all core accounting functions for a rapid‑growth e‑commerce SaaS company. Duties include reconciliations, payroll entries, fixed asset management, intercompany transactions, policy documentation, system improvements, cash flow forecasting, tax compliance, audit support, and ERP implementation. Works independently with minimal supervision in a dynamic start‑up environment. **Expectations:** - Demonstrate initiative and self‑direction. - Maintain high accuracy and attention to detail. - Adapt quickly to changing priorities and processes. - Communicate effectively with multiple stakeholders. - Contribute to continuous improvement of finance systems and controls. **Key Responsibilities:** - Execute monthly accounting reconciliations: prepayments, accruals, bank accounts, and intercompany balances. - Maintain and update the fixed asset register. - Prepare necessary journal entries and analysis for senior management. - Process monthly payroll journals for seven legal entities and post by department. - Initiate and monitor month‑end closing tasks. - Develop and update internal finance policies, guidance notes, and documentation. - Assist in the implementation and configuration of new software tools (e.g., ERP). - Prepare weekly cash flow forecasts with cross‑functional inputs. - Review the general ledger for tax compliance (Corporation Tax, VAT). - Draft VAT returns for review by the Finance Manager. - Support annual audit requests for all seven entities. - Participate in ERP (NetSuite) implementation and related ad‑hoc projects. **Required Skills:** - Strong analytical and numeracy skills. - Excellent Excel proficiency (data manipulation, large volume sets). - Familiarity with accounting software (XERO, QuickBooks, NetSuite preferred). - Problem‑solving mindset and willingness to challenge assumptions. - Initiative, self‑motivation, and ability to work independently. - Clear communication and stakeholder management. - Flexibility, can‑do attitude, and comfort in a fast‑paced start‑up setting. - Interest in e‑commerce and SaaS business models. **Required Education & Certifications:** - Bachelor’s degree in Accounting, Finance, or related field **or** an accountancy qualification (AAT, ACCA, CIMA, or similar, in progress). - NetSuite experience is preferred but not mandatory.

London, United kingdom

On site

28-11-2025