Perch Group

About the Company

Powered by technology. Driven by people.

North of England-based Perch Group is one of the fastest growing and most ambitious debt purchase, collections, litigation and reconnection firms in the UK.

To keep it simple for both clients and customers, we provide a one-stop-shop of market-leading, data-led services across the whole debt lifecycle:
* Debt purchase - through Perch Capital, a specialist debt purchaser of regulated and unregulated unsecured debt portfolios (www.perchcapital.co.uk)
* Debt collection services - through ACI, an FCA regulated digital first debt resolution agency (www.aciuk.co.uk)
* Litigation and enforcement services - through TM Legal Services, an SRA regulated and digitally enabled law firm (www.tm-legalservices.co.uk)
* Customer verification and reconnection - through Verify, which is revolutionising the way utilities providers, financial services, SMEs and others gather accurate data on and interact with customers in arrears.

We're not just a buyer that sees debt purchase as transactional: We build long-term partnerships as an extension of our clients' teams. We are able to service the full spectrum of debt types and sectors from mail order and financial services to utilities and telecoms whatever the size, type or complexity of portfolios or accounts.

Because of our entrepreneurial culture, we can make quick decisions, unpick any issues, and reduce the hassle for all involved, while maintaining the highest best practice principles as standard. This unique combination of experience and agility allows clients to focus on their customer acquisition strategy and front-end journeys.

Listed Jobs

Company Name

Perch Group

Job Title

Product Manager- Digital

Job Description

**Job Title** Product Manager – Digital **Role Summary** Own the strategy, vision, and delivery of consumer‑facing digital journeys, turning complex customer needs into simple, fast, and compliant online experiences. Work collaboratively with executive stakeholders, agencies, designers, and engineering teams to build high‑impact, data‑driven web experiences that drive conversion and customer satisfaction. **Expectations** - Deliver measurable business value through optimized web journeys. - Maintain UX excellence while ensuring regulatory compliance and data‑protection standards. - Lead cross‑functional collaboration and influence senior leaders to secure alignment on product priorities. - Continuously iterate based on analytics, user research, and industry benchmarks. **Key Responsibilities** - Define product vision, roadmap, and backlog for B2C web experiences (payments, account management, support portals). - Translate business goals into functional requirements and clear product plans. - Partner with MDs, C‑suite, agencies, and agile squads to guide discovery, design, and delivery. - Use data analysis and conversion optimisation to identify friction and drive improvement. - Ensure compliance with accessibility, SEO, performance, and regulatory requirements. - Coordinate sprint planning, release cycles, and cross‑functional execution. - Communicate progress, risks, and outcomes to stakeholders and leadership. - Keep abreast of fintech, debt‑resolution, and digital‑experience trends. **Required Skills** - 3–5+ years product‑management experience focused on consumer websites and online journeys. - Proven end‑to‑end delivery with digital agencies, designers, and engineering teams. - Strong analytics, conversion‑optimisation, and qualitative research skills. - Knowledge of CMS systems, content workflows, and web development best practices. - Excellent stakeholder management and influence, especially with senior leaders. - Ability to translate business objectives into actionable roadmaps. - Familiarity with Agile or other iterative delivery frameworks. **Required Education & Certifications** - Bachelor’s degree in Business, Computer Science, Marketing, or a related field, or equivalent product‑management experience.

Manchester, United kingdom

On site

02-12-2025