Howdens

About the Company

Howdens is the UK’s number one kitchen supplier, providing thousands of products across kitchens, joinery, hardware, and bathrooms. We have over 850 depots across the UK and Europe, with total UK sales reaching £2.3 billion in 2024.

Our trade-only model
We only sell to the trade as they have the craftsmanship and know-how to fit our products to the highest possible standard. We believe the builder is best placed to co-ordinate projects, supported by local Howdens depots underpinned by a dedicated supply chain and extensive product design and innovation.

A framework for success
This trade-only model is supported by an in-stock product framework, where builders can expect to get the products they need to complete the job from stock at their local depot. This is achieved by having a dedicated supply chain, efficient warehouse structure, and UK-based manufacturing sites at Howden, East Yorkshire and Runcorn, Cheshire.

Entrepreneurial culture
The autonomy given to our depot managers is a key element of our business model and success. Every depot is dedicated to helping local tradespeople build their businesses and, within each one, builders can find plentiful stock, design expertise, knowledgeable staff, and the best local price.

Community
Our belief is that where communities thrive, we thrive. We are passionate about serving our local communities and actively encourage our colleagues to get involved through volunteering, sponsored events and supporting local charities.

One of the UK's Best Big Companies to Work For
In 2022, over 7,000 of our employees completed the Best Companies engagement survey and, based on their feedback, Howdens ranked 10th in the 2022 Best Big Companies to Work For list, up four places since we last participated in 2020.

Listed Jobs

Company Name

Howdens

Job Title

Territory Sales Representative

Job Description

**Job title:** Territory Sales Representative **Role Summary:** Drive sales growth within a defined territory by building and nurturing relationships with local tradespeople and contractors. Deliver product presentations, provide exceptional customer service, and collaborate with depot managers to ensure product availability and timely delivery. **Expectations:** - Achieve or surpass quarterly and annual sales targets. - Maintain accurate and up‑to‑date sales records and pipeline. - Represent the brand professionally at all client interactions. - Operate independently while coordinating with cross‑functional teams. **Key Responsibilities:** - Prospect, meet, and develop new business with local builders, joinery, and trades. - Conduct product demonstrations and presentations to explain features and benefits. - Provide expert advice and support on kitchen, joinery, hardware, and bathroom solutions. - Coordinate with depot managers to ensure stock availability, order fulfillment, and delivery schedules. - Track sales activities, update CRM, and produce regular performance reports. - Identify upsell, cross‑sell, and renewal opportunities. - Travel within the assigned territory as required. **Required Skills:** - Strong sales acumen with proven track record of meeting/exceeding targets. - Excellent communication, negotiation, and interpersonal skills. - Ability to build and maintain client relationships. - Analytical mindset for sales forecasting and reporting. - Proficiency in MS Office, CRM systems, and basic sales software. - Valid driver’s licence and comfortable traveling. - Self‑motivation, independence, and teamwork capability. **Required Education & Certifications:** - Minimum of a bachelor’s degree in Business, Marketing, or related field (preferred). - Any sales or product‑specific certifications (e.g., Certified Sales Professional) is an advantage.

London, United kingdom

Hybrid

28-09-2025

Company Name

Howdens

Job Title

People Systems Analyst

Job Description

Job title: People Systems Analyst Role Summary: Responsible for supporting the rollout and ongoing administration of UKG Workforce Pro and Workday HR systems, acting as functional lead on complex people‑system projects, conducting requirements engineering, and ensuring smooth operations and post‑go‑live support. Expectations: - Deliver designated project tasks within a 15‑month contract. - Provide day‑to‑day operational support for core HR applications. - Lead functional design, configuration, testing, documentation, and knowledge transfer for system changes. - Manage service‑level ticket resolution and system upgrade activities. Key Responsibilities: - Finalise testing, integrations, and cutover for UKG Workforce Pro and Workday implementations. - Lead functional specification development from business requirements. - Support HR and payroll solution design, liaising with tech teams and suppliers. - Extract and analyse data, prepare reports for testing and cutover. - Assist project managers in risk and issue management. - Process and resolve business support tickets, maintaining SLAs. - Monitor production environments, investigate and resolve issues. - Manage system upgrades, releases, and data changes. - Administer HR and payroll system configurations (create/update/modify). - Maintain system administration guides, run books, and training materials. Required Skills: - Proven People Systems / HRIS experience. - Mandatory experience with UKG Workforce Pro (formerly Kronos). - Preferred experience with Workday Absence, Time Tracking, and Scheduling modules. - Deep knowledge of employee lifecycle, HR, T&A, payroll processes, system integrations, and data‑protection legislation. - Strong problem‑solving, communication, and workshop facilitation abilities. - Experience in requirements engineering, process mapping, and data analysis. Required Education & Certifications: - Degree or equivalent qualification in Human Resources, Information Systems, Business, or related field. - Relevant HRIS certifications (e.g., UKG certification, Workday certification) preferred.

Northampton, United kingdom

On site

01-12-2025

Company Name

Howdens

Job Title

Trade Sales and Service Apprentice

Job Description

**Job title** Trade Sales and Service Apprentice **Role Summary** 12–15 month Level 2 Trade Supplier apprenticeship that blends on‑site depot work with off‑job training. You will support the trade counter, assist customers with product advice and sales, manage stock and warehouse procedures, and contribute to kitchen planning initiatives. The role focuses on developing customer‑service, sales, and logistics skills to prepare for future positions such as Trade Counter Salesperson, Business Developer, or Depot Manager. **Expectations** - Complete the apprenticeship successfully, including functional skills in English and Maths if required. - Demonstrate proactive learning, independence, detail orientation, and strong communication. - Work collaboratively within a fast‑paced depot team and meet health & safety standards. **Key Responsibilities** - Deliver high‑quality customer service at the trade counter, answering enquiries in person and over the phone. - Advise trade customers on kitchen, bedroom, and joinery ranges, identifying cross‑sell and upsell opportunities. - Ensure accurate, timely order fulfilment and product delivery to customers. - Apply stock control and warehousing principles, maintaining optimal inventory levels and documentation. - Participate in kitchen‑planning activities, supporting customers in layout and design advice. - Adhere to all health, safety, and procedural regulations within the depot. - Engage in regular on‑the‑job training and off‑the‑job learning sessions, submitting progress reports. **Required Skills** - Excellent verbal and written communication. - Strong customer‑service orientation with the ability to build relationships. - Initiative, independence, and a proactive approach to work. - Effective organisational and time‑management abilities. - Attention to detail and commitment to high standards. - Basic numerical and computer literacy (e.g., MS Office, ERP systems). **Required Education & Certifications** - Level 2 Trade Supplier apprenticeship course (approved provider). - Functional Skills in English and Maths (as needed). - Right to work in the UK.

Redhill, United kingdom

On site

10-12-2025