Dynamics CRM Solution Architect - Norton Blake

Skills

Communication GraphQL Microservices

Job Specifications

Dynamics CRM Solution Architect, London/Hybrid, PS100,000 per annum
My client, a leading professional services company are currently looking to bring on a Solution Architect who has some strong experience working within Dynamics CRM.
Position Overview:
The successful candidate will be tasked with designing and implementing scalable, high-performance systems, with a primary focus on Dynamics 365 but knowledge of other platforms (like Salesforce) would be desirable. The ideal candidate should also possess a comprehensive background in designing and implementing scalable, loosely coupled architectural solutions that support flexibility, maintainability, and rapid evolution of systems. This includes a deep understanding of modular design principles, service-oriented and microservices architectures, and the ability to decouple system components to reduce interdependencies and improve fault tolerance.
Key Responsibilities:
Architectural Design.Lead on the architecture and design of CRM solutions that align with business goals and strategic objectives.
Architectural Alignment. Ensure alignment with our architecture and IT standards, principles and patterns and best practices, or highlighting where this is not the case
API Integration. Integrate external APIs and other data sources to bring near Real Time data and updates into the system.
Data. Provide expertise in data modelling, data management and data migration approaches on the CRM platform(s) for local and global CRM rollouts
3rd Party solutions. Assessment and recommendations on 3rd party solutions, ensuring these can be seamlessly integrated into the CRM platforms where required
Estimation. Assist in the estimation, planning and production of implementation plans and roadmaps for CRM deliveries.
Security. Ensure the security, privacy, and integrity of all data across the system.
Documentation. Create comprehensive technical documentation to support the system's design, implementation, and integration processes (eg C4 modelling, document as code with Mermaid/PlantUML).
API Integration. Integrate external APIs and other data sources to bring near Real Time data and updates into the system.
Technical Risk. Identification and management of technical risk for CRM implementations
Future Proofing. Stay up-to-date with the latest CRM technologies and trends
Required Skills & Experience:
Proven Experience. Minimum 5 years of experience as a Solutions Architect, working with CRM systems. Microsoft Dynamics 365 experience is desirable, but knowledge of other platforms can be considered.
API and Event-Driven Architecture. Expertise in integrating REST APIs, GraphQL and messaging systems.
Cloud Platforms. Experience with Azure cloud infrastructure with a focus on cloud-native design patterns.
Analytical Mindset: Ability to design systems for Real Time intelligence linking various data sources to provide actionable insights.
Communication Skills. Strong ability to collaborate with cross-functional teams and communicate complex technical details to both technical and non-technical stakeholders.
Experience in property management or real estate industry preferred.
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