Job Specifications
BCforward is currently seeking a highly motivated Operations Specialist for a Position in Westminster, CO.
Position Title: GTM Operations Specialist
Location: Westminster, CO
Anticipated Start Date: [08/15/2025]
Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Contract Duration: (6 Months)
Job Type: Contract
Pay Range: $23/hr. - $27/hr.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
[JOB DESCRIPTION]
Overview:
We're hiring a Go-to-Market (GTM) Operations Specialist to support a global team in operationalizing go-to-market strategies. This role ensures accurate and timely input of product and pricing information into core business systems, including Salesforce and a content management platform. You'll work cross-functionally with marketing, product, and revenue teams to manage SKUs, pricing, promotions, and content updates, playing a critical role in product launches and retirements.
Key Responsibilities
SKU Facilitation: Partner with product marketing to understand and submit accurate SKU setup requests using internal forms and workflows.
SKU Lifecycle Management: Monitor progress of SKU creation and ensure timely execution by engaging the appropriate stakeholders.
Pricing & Promo Setup: Enter and manage product pricing, discount schedules, and promotional codes within Salesforce to align with product timelines.
Testing & QA: Create and execute test orders to ensure data accuracy across systems. Collaborate with product and revenue ops teams to validate setup.
Issue Resolution: Troubleshoot and resolve SKU discrepancies, pricing errors, or system inconsistencies.
Content Management: Maintain product names, descriptions, and metadata in a CMS (Contentful or similar).
Store Support: Address and resolve issues related to online store content or product setup.
What We're Looking For
2+ years of sales support or GTM operations experience in a customer-facing or internal operations role
2+ years working with Salesforce CRM
Experience with content management systems, ideally Contentful
Ability to manage multiple priorities in a fast-paced, collaborative environment
Exceptional attention to detail and organizational skills
Strong communication skills, especially in cross-functional or global team settings
Comfortable identifying root causes and solving problems independently
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.