Job Specifications
Description
Who We Are:
Thread is the future of banking. Leveraging our technology platform and charter, Thread
empowers FinTech's and enterprises with modern full-service financial products delivered through
embedded on-demand user experiences. We believe the future of banking is digital, connected,
contextual, and customer-first. We believe that connected, together, we thrive.
What We Are Looking For
We are seeking an experienced and security-minded IT Engineer to join our technology team. This
role is ideal for someone with deep expertise in Microsoft Azure cloud services, Microsoft 365
administration, Fortinet-based networking, and strong familiarity with NIST security frameworks and
regulatory environments. You will be responsible for maintaining secure, resilient, and scalable
infrastructure while also serving as a technical escalation point for complex issues and playing a
critical role in audit and compliance remediation efforts.
This is a hands-on technical position that requires strong infrastructure and security knowledge,
attention to detail, and the ability to work cross-functionally on both project-based and
operational initiatives. You'll contribute directly to strategic IT initiatives, cloud
optimization, and enterprise security posture improvements, while ensuring full adherence to
internal policies and external regulatory requirements.
Primary Responsibilities
Cloud Infrastructure & M365 Administration
Manage and optimize Microsoft Azure resources including virtual machines, networking, identity
management (Azure AD), and backup/recovery strategies.
Administer Microsoft 365 suite: Exchange Online, SharePoint, Teams, OneDrive, Purview compliance
tools, and Defender security stack.
Design and enforce policies via Azure AD Conditional Access, Microsoft Intune, and Defender for
Endpoint.
Security and Compliance
Implement and maintain technical controls aligned with NIST 800-53 / NIST CSF / CIS Controls
frameworks.
Lead or support responses to regulatory exams and IT audits (FFIEC, FDIC, SOC 2, etc.),
including evidence collection, documentation, and remediation tracking.
Review and enhance endpoint protection, patching schedules, firewall configurations, and cloud
security baselines.
Continuously assess and document risks, vulnerabilities, and mitigation actions.
Participate in business continuity and disaster recovery (BC/DR) planning and testing.
Support the design of redundant systems and failover strategies for critical
infrastructure.
Networking & Firewall Administration
Configure and manage Fortinet firewalls (FortiGate), VPNs, SD-WAN, and routing
policies.
Monitor and troubleshoot network performance, connectivity issues, and device configurations
across LAN/WAN environments.
Coordinate with ISPs and third-party vendors for uptime and performance issues.
Helpdesk Escalation & End-User Support
Act as Tier 3 escalation point for complex technical support cases from internal helpdesk
staff.
Troubleshoot issues related to cloud access, SSO, security policies, endpoint management, and
Microsoft 365 productivity tools.
Provide mentoring or technical guidance to junior support staff as needed.
Project Management & Implementation
Plan and execute IT infrastructure projects, including migrations, upgrades, security rollouts,
and SaaS integrations.
Maintain comprehensive documentation, change control records, and test plans for all
projects.
Participate in cross-departmental planning meetings to align IT efforts with broader business
objectives.
Logging / Monitoring / Automation Tooling
Support log integration, security monitoring, and alert tuning for Arctic Wolf SIEM and other
tooling.
Automate repetitive tasks using PowerShell, Azure CLI, or policy-based automation
tools.
Required Qualifications
5+ years of progressive IT experience with a focus on infrastructure, networking, and cloud
administration.
Proven hands-on experience managing Azure cloud services and Microsoft 365
environments.
Demonstrated working knowledge of Fortinet firewall systems (FortiGate, FortiAnalyzer,
FortiSwitch).
Strong understanding of NIST security frameworks, IT general controls (ITGCs), and audit
principles.
Experience supporting regulatory exams and audits in a highly regulated industry (banking,
insurance, healthcare, etc.).
Ability to communicate effectively with both technical and non-technical stakeholders.
Proficient in PowerShell scripting and automation for administration tasks (preferred).
Preferred Qualifications
Bachelor's degree or equivalent work experience
Certifications such as:
Microsoft Certified: Azure Administrator Associate
Microsoft 365 Certified: Enterprise Administrator Expert
Fortinet NSE 4 or higher
CompTIA Security+ / CySA+ / CISSP / CISA / CISM
Experience with compliance tooling such as Microsoft Purview, Nessus, or Rapid7.
Prior experience in regulated environments governed by FFIEC, GLBA, HIPAA, or SOX.
Work Enviro