Job Specifications
Reporting to Director of Technology for Enterprise Applications
We are seeking a highly experienced and strategic Head of Enterprise Applications Integration to lead the design, delivery, and governance of our enterprise integration strategy. This senior leadership role will play a critical part in ensuring our application landscape is connected, scalable, secure, and compliant--enabling the business to operate seamlessly across platforms.
The successful candidate will combine technical depth in integration platforms--particularly MuleSoft--with exceptional communication and leadership skills to influence senior stakeholders, run a high-performing team, and deliver mission-critical programmes. Looking forward, this role will also shape the next generation of integration, harnessing AI, automation + orchestration, and event-driven architectures to future-proof the business.
Key responsibilities:
Integration Strategy & Leadership
Define and own the enterprise applications integration strategy, ensuring alignment with corporate objectives and technology roadmaps.
Champion integration best practices and ensure scalability, security, and resilience across all solutions.
Provide expert guidance on integration design patterns (e.g., API-led connectivity, event-driven architecture, microservices).
Explore and implement emerging technologies, such as AI-driven integration monitoring, Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational.
Delivery & Governance
Lead end-to-end delivery of integration projects across SaaS (Salesforce, Workday, FenX, etc), and legacy, self-hosted applications.
Establish governance frameworks for integration design, configuration, and operations, ensuring adherence to ITIL, TOGAF, and COBIT principles, including API lifecycle management, versioning, and access control
Oversee compliance with regulatory frameworks such as GDPR, PCI-DSS, SOX, ISO 27001, and ensure data security policies are embedded in all integration processes.
Lead the setup, configuration, and ongoing optimization of MuleSoft Anypoint Platform, including API gateways, runtime management, and connectors
Implement monitoring, observability, and logging using platforms to ensure service reliability and lead incident management.
Ensure integration platforms are secure, scalable, and compliant with enterprise architecture standards
Monitor project performance, manage risks, and ensure timely delivery within budget
Manage licence consumption and budgets
Develop and control the annual Integration budget to ensure that it is consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization
Stakeholder Engagement
Act as the trusted advisor to senior stakeholders, clearly articulating how integration initiatives deliver business value, translating complex technical concepts into clear, actionable insights for non-technical audiences
Partner with C-level executives and senior business leaders to prioritise integration roadmaps across finance, HR, supply chain, and customer operations.
Influence and negotiate at steering group level, ensuring investment and organisational alignment.
Team Leadership
Lead and develop a specialist team of integration architects, engineers, and analysts, ensuring compliance with best practices, including development of reusable assets such as APIs, templates, and integration patterns.
Foster a culture of engineering excellence, innovation, and continuous improvement.
Provide coaching on integration platforms (e.g., MuleSoft, Azure Logic Apps, Workato) and emerging standards (e.g., REST, GraphQL, AsyncAPI).
Future-Ready Innovation
Drive adoption of AI and machine learning to improve integration observability, anomaly detection, and predictive monitoring.
Position the organisation to take advantage of event-driven integrations for real-time data exchange.
Shape and govern the API economy, ensuring APIs are treated as business assets, discoverable and reusable via API marketplaces.
Build an integration strategy that supports scalability for IoT, data platforms, and AI-enabled applications.
Key Outcomes - First 12 Months
Integration Governance: Establish a formal Integration Centre of Enablement (C4E) with clear standards, patterns, and governance controls.
Platform Maturity: Work with MuleSoft to deliver a scalable, secure, and fully operational MuleSoft Anypoint Platform, integrated with monitoring and CI/CD pipelines.
Flagship Delivery: Successfully lead the delivery of a high-impact integration initiative (e.g., Salesforce-ERP integration or Workday-Finance integration) as a showcase for enterprise-wide value.
Team Capability: Build and stabilise a high-performing integration team, with defined roles, skills development plans, and succession readiness.
Stakeholder Confidence: Secure C-level confidence in the