Skills

Communication PowerShell Research Training Operating Systems Windows Oral and Written Communication Data Science

Job Specifications

Company Description

Xcelerated Consulting Group, LLC (XCG) is a management consulting firm specializing in AI and Data Science services. We empower organizations with AI Transformation, Metaverse Development, IT Professional Placement, and Cloud solutions. Our services include Microsoft Copilot, Open AI Chat GPT, Cloud Migration, Data Lake Modernization, and XR Training. Based out of New York City, we help businesses harness technological advancements to boost revenue and efficiency.

Role Description

This is a contract, on-site role for a Workstation Engineer located in the New York City Metropolitan Area. The Workstation Engineer will manage and maintain workstation environments, providing technical support and troubleshooting for end-user hardware and software. Day-to-day tasks include setting up workstations, diagnosing and resolving issues, ensuring security protocols are followed, upgrading systems, and maintaining documentation of configurations and installations.

The successful candidate will join the AMER IT team as a consulting Patch Management Workstation Engineer to assist with security vulnerabilities remediation, workstation infrastructure maintenance, and support. The ideal candidate should have a minimum of 3 years of experience in the financial industry with a solid knowledge of core infrastructure technologies such as Microsoft SCCM/MECM, scripting (Powershell and Power Query), Microsoft Operating Systems, and will possess excellent communication, coordination, and documentation skills.

Qualifications

Support for Windows workstation security remediation and patch management via SCCM
Support for application patching/security package deployment
Patch management research and remediation for workstations (Laptops, Desktops), virtual desktops
Hands-on involvement in patch completion if the automated cycle fails
Automation of mundane tasks via PowerShell and Power Query, where applicable, for workstation support
Work with the IT Support team when tickets/issues are assigned
Work directly with the users to schedule appointments for workstation maintenance
Proficient in using Microsoft SCCM/MECM, Powershell, and an Expert in Windows Workstation OS management
Some knowledge of Qualys or an equivalent system is a plus
Effective oral and written communication and documentation skills are essential
End-user support experience is required

About the Company

Welcome to Xcelerated Consulting Group, LLC. Xcelerated Consulting Group (XCG) is a management consulting firm that offers enterprises a range of AI/Data science services. These services include enabling AI Transformation to enterprise organizations, Metaverse Development and Training, MS Copilot, Open AI Chat GPT services, Cloud Discovery, Migration, Optimization Services, Data Lake Modernization, XR, IT Professional Placement, and Advanced Excel/Power-BI Modeling. XCG provides Metaverse Development services to help compani... Know more