Job Specifications
Programme Manager - Defined Contribution
PS750 per day inside IR35
Hybrid, travel to Surrey once a month
6 months initial contract with likely extension
We are looking for a Programme Manager to work for one of our insurance clients who is leading a large change programme in the Defined Contribution pension space. The programme is linked to new legislation around decumulation, helping members access income options when they retire.
The Role
Strategic Programme Approach
Advise and shape the programme's strategy direction, approach, activities, timings and deliverables.
Provide the Programme Leadership and motivation in line strategic direction, activities and timings.
Bring holistic understanding of the broader context (e.g. work stream activities, stakeholder needs, business integration, regulatory requirements for key target markets,) to provide input into the programme approach.
Develop an understanding of the needs of the key stakeholders as it pertains to delivery, cost, risk, etc. and using that insight to shape the programme delivery and approach.
Represent the scope of work and programme needs.
Stakeholder Engagement
Lead stakeholder engagement efforts in the programme (e.g. being the go-to person to liaise directly with the client and internal programme work stream leads (listening, negotiation and acting on stakeholder issues/topics).
Create a positive and collaborative stakeholder environment and ensuring the right balance between collective and separate working (e.g.: identify the moments at which programme work should be joint or separate activities).
Engage the large, global, internal team to deliver to the best of its ability with a continuous improvement mind set.
Delivery Management
Key escalation point for subject matter experts (SMEs) and work stream leads to maintain focus on programme delivery.
Oversight of work stream leads delivery of key contractual milestones (i.e. deep understanding of the tasks, progress, risks/issues and delivery readiness) - ensure that oversight is transparently shared with the Project Management Office (PMO).
Focus on key the programme level issues that need ongoing focus on a daily basis.
Anticipate and resolve issues that may arise from either SMEs and/or work streams.
Understanding of programme financials, as they relate to the scope of work - engage in monthly financial briefings.
Manage multiple work streams, across time zones, to align towards the overall programme goals.
Ensure development and maintenance of the integrated technology, data and business work stream human capital/people plans and dependencies.
Be responsible for the development and delivery of programme-wide communications plan across the delivery work streams and key stakeholders- both internal and external.
Manage the budget and forecast for the programme (multiple work streams and locations).
Ensure accurate reporting against plan and attend key governance forums, steering committees to represent the business.
Ensure alignment of critical milestones across the work streams or projects and perform risk and schedule impact assessment for any technology schedule changes due to movement of any of the critical or interdependent milestones.
Primary escalation and management point for programme risks.
Act as the primary point of coordination between the work stream PMO and the various work streams; for example: Development, Quality Assurance, Data Migration and Target Operating Model.
Proven leadership experience in managing large and complex programmes (ideally in Financial Services) across different time zones on a global scale
Excellent Defined Contributions Pension knowledge gained through either extensive administration (team leader and above) or through the delivery of business change programs supporting a DC pensions business sector, with a specialty in the provision of Master Trust pension provision.
Senior level management experience of complex teams in a matrix organisation
Proven track record in managing and leading a global team of IT change professionals - project and programme managers, business analysts, portfolio managers, etc.
Able to collaboratively engage, and sustain, effective relationships with a diverse group of stakeholders and engage effectively with technical and non-technical teams at all levels
Excellent people manager
Experience of using a wide variety of methods including Waterfall, Agile (e.g. Scrum, DSDM, ASD, etc.), to deliver change
Excellent communication and presentation skills, both written and verbal. Able to communicate with a variety of client and internal stakeholders at all levels
Strong listening, stakeholder engagement and negotiation skills
Technical Competencies
Subject Matter Expertise
Developing expertise
You lead the development of new intellectual capital and upskill the team to meet future business demands.
You demonstrate the potential of emerging technologies, trends and industry practices.
Applying expertise
You are recognise
About the Company
CREATING OPPORTUNITY.
Eames Consulting is a contingent recruitment business with international reach, specialising at the mid-to-senior level of the insurance, financial services, and technology markets.
We are driven by a common purpose: to make opportunity happen.
We create opportunity for our clients to transform their business. We create opportunity for our candidates to thrive in the right job and culture. And we create opportunities for each other to get the best out of our work and ourselves.
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