Job Specifications
Location: Leeds/London/Dublin
Contract type: Fixed term contract
Reporting to: Programme Manager
Role Purpose
We are seeking a highly motivated and collaborative Business Analyst to support the Programme Management team. The role will be part of our Strategy, Change & Transformation team who shape, enable and drive the strategic change agenda within Group COO, and are at the centre of our leading (and growing) global business. The Business Analyst is accountable for surfacing, understanding and documenting business processes & requirements, identifying areas for improvement, and ensuring that business and programme needs are met through process improvements, or strategic changes. This role strategically bridges between business needs and technical solutions, ensuring alignment between business objectives and project work.
About COO - Strategy, Change & Transformation
As Flutter we have an unparalleled portfolio of world-class brands, global scale and challenger mentality, through which we excite and entertain our customers. Our Mission in Group COO is to supercharge the 'Flutter Edge' - our collective power and global differentiator. We accelerate value by being better, faster together, empowering local hero brands with the benefits of a global leader (across Product, Technology, Expertise and Scale). As SC&T we shape, enable and drive the strategic change agenda within Group COO. We are trusted partners embedded across the full lifecycle of transformation to deliver the Flutter Edge. We drive E2E solutions, in collaboration with Flutter leaders by bringing to bear our collective expertise in Strategy, Strategic Programme & Portfolio Management and Business Change Management.
Accountabilities & Responsibilities
Provide support as a part of the programme team and collaborate with business units to surface, analyse and document requirements and processes in line with strategic objectives
Responsible for requirement gathering and documentation with the business, ensuring transparency and alignment to the businesses expectations
Support project management activities including planning, monitoring, and reporting
Perform data analysis and generate insights to support decision-making, including reporting through with clear outcomes and metrics
Collaborate across business units and delivery teams to optimally align planning with outcomes, driving incremental business value realisation
Drive continuous improvement by recommending incremental improvements to the Programme and project work, including gap analysis and process improvement opportunities
Skills & Capabilities
Experienced in a business analyst role, preferably within Consumer, Retail, Tech, Gaming or eCommerce industries
Superb communication and teaming skills
High quality attention to detail
Ability to elevate data analysis and reporting through visualisation, insight and storytelling
Experience in project management methodologies
Comfortable navigating a global organisation and collaborating with multi-functional teams
Ability to coordinate and work in a fast-paced environment
Problem-solving, and analytical skills
A track record of successful delivery within a team
Qualifications & Experience
Strong / Proven abilities in project reporting and analytics
Experience with process & document management tools, such as PowerBi, Jira and Excel
CBAP, CCBA, CSM , MSP, or equivalent certification is a plus
Experience working in a highly regulated environment
Familiarity with digital / technology transformation
Measure of Success
Within the COO Strategy Change & Transformation function , success will be determined by:
Project Delivery: Supporting the delivery of end-to-end solutions by starting transformations well, implementing well and optimising beyond delivery. Achieving key results on time and within budget while maintaining high quality and compliance standards
Team Development: Support the development of the wider Strategic Change & Transformation function, growing our collective capability, capacity and sense of team
Elevating Transformation across Flutter: An approach for uplifting and innovating to develop our strategic delivery capability across Flutter
Operational Efficiency: Enable the demonstration of tangible improvements in operational processes and business performance as a result of project initiatives
Customer Satisfaction: Building strong relationships and ensuring clear communication across teams & management
Risk Management: Actively catalogue and report on business risks, ensuring minimal disruption to business operations and supporting our enterprise risk profile
Change Adoption: Support the smooth implementation of new processes or systems, with high adoption rates and minimal resistance
Continuous Improvement: Embedding a culture of continuous learning and best practice sharing across teams and projects
About Flutter
Flutter is the world's leading online sports betting and iGaming operator, with a market leading position i
About the Company
Flutter is the world’s leading online sports betting and gaming company, operating some of the most innovative, diverse and distinctive brands in the sector such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, Adjarabet, Sisal, Junglee Games and MaxBet.
We have an unparalleled portfolio of world-class brands, global scale and challenger mindset, through which we excite and entertain our customers, in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to ...
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