Job Specifications
Company Overview
We are a trailblazing health tech company on a mission to revolutionize the nursing home & post-acute space. Our innovative AI software is transforming the admissions process and care delivery in these settings. We've raised $10.35M to date and are experiencing rapid growth. We are looking for a Senior Platform Engineer to join our growing team.
About the Role
Organizations switch to ExaCare because their admission processes are broken. They rely on multiple outdated platforms and error-prone manual work to admit residents. This fragmentation wastes time and leads to suboptimal care and business outcomes. We are seeking a high-ownership platform engineer to design, build, and operate our AWS serverless platform--owning the infrastructure, CI/CD, observability, and guardrails that let teams ship quickly, safely, and with confidence.
What You'll Do
Own our entire platform. Build and operate AWS Lambda, Step Functions, SQS/SNS, and event-driven workflows.
Manage data runtime. Operate Aurora PostgreSQL, schema migrations, performance tuning, and connection management inside VPC.
Level up CI/CD. Evolve GitLab CI pipelines, caching, test sharding, and deployment stages with safe rollouts and automated DB migrations.
Strengthen security. Implement least-privilege IAM, secrets via SSM/Secrets Manager, environment isolation, and secure VPC networking.
Improve observability. Standardize logging/metrics/tracing with CloudWatch and Lumigo; define SLOs, alerts, and on-call runbooks.
Optimize costs and performance. Tune concurrency, batch sizes, and runtimes; right-size Aurora and Redis usage; track and reduce spend.
Build enabling tooling. Create golden paths, CLIs, and internal automations that remove toil and speed developer velocity.
Lead operational excellence. Participate in on-call, drive postmortems, and champion reliability best practices.
Pitch in wherever the startup needs it: from shipping user-facing features and creating APIs to writing React UI when it helps the team move faster.
What You'll Bring
Bachelor's degree in computer science or similar technical field
Self-starter who turns high-level goals into execution plans
7+ years in platform/SRE/infrastructure roles building scalable distributed systems
Hands-on AWS serverless experience (Lambda, API Gateway, Step Functions, SQS/SNS, S3)
Strong with Aurora/PostgreSQL, RDS Proxy, and SQL performance fundamentals
Proven CI experience (pipelines, runners, Docker-in-Docker, artifacts/caching)
Proficiency with the Serverless Framework, CloudFormation, and IaC best practices
Solid observability skills (CloudWatch, tracing/metrics/logs, SLOs) and incident response
Familiarity with Redis (ElastiCache), OpenSearch, and VPC networking
Comfortable automating with TypeScript/Node, Python, and Bash
Bonus: experience running LLM workloads (Modal.com/Bedrock)
Benefits and Perks
Competitive salary and equity in a high-growth startup
Paid time off at your discretion
Optional to be fully remote or work hybrid if based in Toronto, Vancouver, or NYC
Medical, dental and vision coverage
Access to AI tooling: Cursor, Claude Code, Codex
Great start-up culture
About the Company
Transform the way you manage admissions and care with our next-generation AI tools, designed specifically for post-acute and senior care providers. Accelerate your admissions process while improving accuracy, enabling your team to make high-ROI decisions that maximize census and profitability. Engage prospects more effectively with automated, intelligent outreach tailored to their unique needs, fostering stronger connections and improving conversion rates. Optimize care delivery with tools that reduce administrative burdens,...
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