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Amylyx Pharmaceuticals

Director, IT Commercial Applications

On site

Cambridge, United states

Senior

Full Time

25-09-2025

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Skills

Communication Data Warehousing Salesforce Change Management Problem-solving Customer Service CRM Attention to detail Team Management Analytical Skills Marketing

Job Specifications

Amylyx is a clinical-stage pharmaceutical company based in Cambridge, Massachusetts, with an audacious mission to develop novel therapies for high unmet needs. We are currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, progressive supranuclear palsy (PSP), and amyotrophic lateral sclerosis (ALS). Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve.

Our mission is powered by our people. Our core values - be audacious, be curious, be authentic, be engaged, and be accountable - create a culture of caring. Amylyx has assembled an experienced team ready to take action because the communities we serve have no time to wait. If you share our passion and determination, we encourage you to read the opportunity below and apply.

The Opportunity

The Senior IT Leader for Commercial and Medical Affairs will be responsible for driving the strategic direction, implementation, and support of technology solutions that enable Amylyx's Commercial and Medical functions. This role ensures the delivery of scalable, robust, and compliant applications aligned with evolving business needs. You will lead the IT Commercial Business Partner team, collaborating closely with cross-functional stakeholders--including Supply Chain, Finance, and HR--to ensure technology initiatives enhance operational efficiency and support commercial success

Responsibilities

Build strong partnerships across business and technical teams to foster collaboration and effective project execution.
Lead the implementation and support of Commercial and Medical business-facing applications, ensuring alignment with strategic priorities.
Serve as the primary IT contact for audit and compliance matters related to Commercial and Medical systems, ensuring adherence to regulatory and internal controls.
Establish and maintain IT processes and standards for application support within the Commercial and Medical domains.
Oversee application enhancements and support activities in alignment with product launch and business objectives.
Act as a functional and technical advisor to define, estimate, and propose solutions for business opportunities.
Contribute to annual budgeting and planning for Commercial and Medical systems.
Administer CRM platforms (e.g., Salesforce, Veeva) for Commercial and Medical Affairs teams.
Manage vendor relationships, including assessments and contract negotiations.
Coordinate issue resolution with internal teams and external service providers.
Maintain the integration roadmap for Commercial and Medical applications (e.g., Commercial Data Environment, HUB, Aggregate Spend, Master Data Management).
Lead RFP processes, evaluate proposals, develop ROI analyses, and ensure proper documentation for IT initiatives.
Ensure compliance with regulatory requirements, including FDA computer systems assurance, SOX, and GDPR.

Required Qualifications

Bachelor's degree in Computer Science or related field.
Minimum 10 years of progressive IT experience, including project and team management.
5+ years of experience with CRM and customer engagement platforms (e.g., Salesforce.com, Veeva).
Strong understanding of service delivery and application lifecycle management.
Familiarity with data privacy regulations and their application to business operations.
Proven ability to lead cross-functional teams and manage external service providers.
Experience with enterprise systems and software vendor selection.
Excellent communication, analytical, and problem-solving skills.
Ability to prioritize tasks and make sound decisions under pressure.
Demonstrated success in managing IT projects within controlled change management frameworks.
Strong customer service orientation and interpersonal skills.
Self-motivated with high attention to detail.

Preferred Equirements

Experience in Life Sciences, particularly within high-growth pharmaceutical or biotech environments.
Experience in Commercial, Marketing and/or Medical Operations within Life Sciences.
Strong customer service orientation and interpersonal skills.
Self-motivated with high attention to detail.
Proficiency in managing SaaS-based application implementations.
Strong analytical skills with the ability to translate business needs into technical requirements.
Experience with commercial applications and data warehousing.
Skilled in documenting and analyzing business requirements and functional specifications.
Effective facilitator of team collaboration and group sessions.

Work Location and Conditions

At Amylyx, we proudly support remote work opportunities within the United States. However, due to business considerations related to health insurance coverage and state tax regulations, we are unable to hire employees who reside and/or work in certain states. Currently, we are not considering applicants from Alaska, Arizona, Hawaii, Michigan and Tennessee.
This position is hybrid - we would like someone in th

About the Company

We have an audacious mission to develop novel therapies for communities with high unmet needs. Where others see challenges, Amylyx sees opportunities that we pursue with urgency, rigorous science, and unwavering commitment. We explore scientific approaches that are tailored to diseases where we can make the greatest difference, agnostic of modality, in order to usher in a new era of advancements. See our community guidelines here: https://www.amylyx.com/social-media-guidelines Please be aware of potential phishing scams imit... Know more