Home
Jobs
Superstars
General Manager, Operations, Quality & P&L - Mediterranean Region (Textile Industry) - €60,000.00 - €73,000 - (Hybrid/Remote) - Morocco

General Manager, Operations, Quality & P&L - Mediterranean Region (Textile Industry) - €60,000.00 - €73,000 - (Hybrid/Remote) - Morocco

Remote

Morocco

Full Time

25-09-2025

Share this job:

Score my CV

Skills

Communication Teamwork Leadership Quality Management Sales Customer Service Training Operations Management

Job Specifications

Position: General Manager, Operations, Quality & P&L - Mediterranean Region

Salary: EUR60,000.00 - EUR73,000 / year + discretionary Bonus + benefits

Sector Experience: Fashion Textile or Manufacturing Textile

Location: Hybrid/Remote (Marrakesh, Morocco)

My client, a global alliance of quality management specialists in specific product categories that enables customers to meet their compliance goals, while managing risk and identifying disruption for growth are looking for an experienced General Manager, Operations, Quality & P&L covering the Mediterranean Region which includes 8-10 countries.

Their experts continually work to raise global standards of quality through technological advancement efforts and placing the end users at the heart of everything they do.

They pride ourselves on providing bespoke solutions to their clients, empowering them to thrive in their respective markets.

They're looking for people who are Customer Centered & Innovative who Act with Integrity, a strong sense of Teamwork and a Will to Win in the marketplace.

Key Responsibilities:

P&L management:

Maintain net contribution at target level

Control on costs (direct, indirect)

Controle and improve profitability

Optimize production costs through structural changes and automation

Pursue implementation of systems to increase productivity

Save costs in non-efficient areas to maximize / enable better profile in other areas

Optimize and secure middle management

Operations management:

Maximize utilization ratio

Enable better planning through:

- anticipation

- further training and guidance to teams

- automation of scheduling

Maximize efficiencies on inspections and audits

Centralized management of contract and due diligence

Bring field teams to the next level of expertise through training and qualification program

Empowerment of middle management

Training to reach better level of deliverables and contribution

Empower operations management to be involved in customers meetings and reviews with sales and KAM

Performance of field and back-office teams (Customers' satisfaction + claims & complains):

Improve overall customer satisfaction by reducing claims and complains

Keep claims ratio below 0.2%.

Ensure proper start with new big customers in coordination with sales and KAM -> kick off meetings / training / SOP validations

Expertise development:

Bring QC to inspectors to QA to QE

Work with technical team to build the learning journey and qualification

Develop expertise on main categories aligning to sales strategies and lab strategies

Implement expert technical audit team

Contribution to business growth:

Solutions to support sourcing and suppliers' management

Provide support on creating more added value solutions

Develop expert technical audit

Reinforce fast to market audit and solutions

New solutions / services based on customers' challenges + knowledge on the field

Qualifications:

Fluent in English with French language capability highly preferred.
Proven experience in a quality inspection leadership role within an international context.
Experience working in the Fashion Textile or Manufacturing Textile industry.
Strong knowledge of inspection and audit practices, with a focus on customer service and P&L management.
Expertise in the softline industries, including an understanding of global market trends and customer expectations.
Excellent communication and interpersonal skills, capable of building and sustaining strong client relationships globally.
Demonstrated leadership skills with a track record of motivating and guiding regional teams towards shared goals.
Bachelor's degree in a relevant field; an advanced degree or international experience is highly preferred.

About the Company

Superstars is based on an innovative new staffing model. We provide clients with a curated pool of talent drawn from an exclusive network of the finest individuals in their fields. We pledge that we will provide the best service possible for our talent and our clients, making margins and fees disappear forever. What we do for our Clients: Our website connects client with our talent with the help of the best agents in the business. Our unique subscription model works without margins or fees to save you money and ensure a ... Know more