Skills

Go ServiceNow Monitoring Training

Job Specifications

DataStaff, Inc. is in need of an ERP Applications Analyst for a short-term contract opportunity with one of our direct clients in Richmond, VA.

*This position is remote - Must pick up equipment IN PERSON if selected

Job Description:

We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.

October - Pre-Go-Live Preparation

System Readiness & ValidationAssist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
Validate role assignments, workflow configurations, and segregation of duties.
Support mock cutover activities and validate data migration.
Issue Tracking & ResolutionLog, triage, and escalate issues to Implementor or Oracle SRs as needed.
Document recurring issues and help create quick reference guides for business users.
Training & Knowledge TransferAssist with creating/reviewing job aids for system navigation and common transactions.
Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes.
Cutover Planning SupportValidate technical steps in cutover checklist.
Confirm user provisioning and workflow approvals.
Support data reconciliation and trial runs for file transfers. Training provided for this process.

November-January - Post-Go-Live Hypercare & Stabilization

User Support & TroubleshootingServe as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
Troubleshoot integration errors.
Escalate critical defects to Oracle SRs or Implementor.
System Monitoring & MaintenanceMonitor scheduled jobs and integrations.
Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.
Business Support & AdoptionProvide end-user support for Oracle ERP issues.
Develop FAQs and troubleshoot recurring "how-to" questions from users.
Identify training gaps and suggest reinforcement sessions.

Required Skills:

4 Years - Oracle Fusion Cloud ERP (Must be familiar with Product)
3 Years - ERP Functional knowledge
3 Years - ERP Modules General Ledger (GL)
3 Years - ERP Modules Accounts Payable (AP)
4 Years - End User Support

Desired Skills:

3 Years - ERP Modules Account Receivable (AR)
3 Years - ERP Modules Procurement
3 Years - ServiceNow Ticketing system or similar ticketing system
Oracle Cloud Certifications

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.

About the Company

DataStaff, Inc. (DSI), founded in 1998, is a small North Carolina women-owned business. DSI is a full-service staffing company that places high-level, reliable contract, contract to hire and permanent positions. To help clients meet evolving goals and challenges, especially in regards to human service technology, we provide technology integration solutions such as MMIS and HIE. We have a long history of providing strong IT talent and solutions to our clients, but we pride ourselves most on our dedication in providing detai... Know more