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Epsilon Solutions Ltd.

MS Dynamics 365 CRM

Hybrid

Toronto, Canada

Senior

Freelance

30-09-2025

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Skills

Data Analysis Dynamics Azure Data Factory Test Sales CRM Architecture Integration Architecture Azure

Job Specifications

Job Role: MS Dynamics 365 CRM

Location: Toronto, ON, Canada

Job Type: Contract

Job Description

Minimum 8-12-year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain
Good understanding on capabilities of D365 Sales Service Dataverse and Power apps
Experience in requirement gathering analysis and in conducting workshops to drive requirements design by engaging Business Technical stakeholders
Facilitating the review and approval of requirements from all stakeholders
Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage
Experience in MS CRM 3rd party Integration using Middleware Tools Mulesoft APIs REST ODATA Web APIs SSIS packages
Experience in data migration data analysis data mappings data harmonization using OOB and third-party tools preferable expereince in Azure Data Factory
Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process
Experience in data analysis and validation with CRM dynamics configuration rules
Exposure in Workflows Plugins Form Customization and CRM Administration
Writing user stories conducting grooming sessions and story walk throughs
Giving demo to the Product Owner and other stakeholders for final sign off
Preparation of use case diagrams UMLs Sequence diagrams and Visio flows
Authoring User Stories grooming Integration backlog identify dependencies and sequence the work production
Work closely with the team to define the backlog and the sequence of implementation of the backlog
Impacts analysis of change requests on the existing business flows
Help the POs decide the fitment of those change requests into existing business flows without additional development effort
Participate in sprint planning review backlog refinement and story grooming
Contribute to the transfer of functional requirements to development and test teams
Stay abreast on updates and new releases in CRM technologies and able to educate endusers on CRM functions
Perform system integration or user acceptance testing

About the Company

Based in Toronto, Ontario, Epsilon Solutions Ltd. has been providing business and IT solutions throughout Canada since 2013. At Epsilon Solutions, we are cognizant that you have many choices when selecting an IT services company. Epsilon Solutions delivers expert information technology consultants who can contribute to a fast-paced and ever-changing technological world. Whether you need to accelerate your IT projects or get your career moving full speed ahead, Epsilon Solutions helps you achieve success. Our IT talent mana... Know more