Skills

Communication Time Management Attention to detail Training Recruitment

Job Specifications

Delivering engaging software training both online and face-to-face to a diverse
Supporting customers during new implementations by assisting with configuration,
Collaborating closely with Project Managers, Product teams, and Customer SuccessJob title:Software Trainer
Location:Remote with UK-wide travel (occasional international)
Workstyle:Hybrid - with regular customer visits
Salary:PS35,000 - PS40,000 + bonus + excellent benefits

Short description
Are you passionate about helping people get the most from technology? We re hiring a Software Trainer to empower users through engaging, impactful training across the UK and beyond.

Long description
This is a fantastic opportunity for a people-focused Software Trainer to join a leading SaaS business supporting education and accommodation providers across the UK and beyond. you'll be joining a team thats passionate about transforming how universities and colleges deliver student experiences - and your work will be central to that mission.
As a Software Trainer, you'll deliver training as part of new software implementations and ongoing customer projects. Your sessions - whether virtual or on-site - will help users adopt the platform with confidence, unlock new features, and achieve greater outcomes for their organisations.

What you'll be doing

Delivering engaging software training both online and face-to-face to a diverse customer base
Supporting customers during new implementations by assisting with configuration, datasheet validation, and setup
Collaborating closely with Project Managers, Product teams, and Customer Success to ensure a joined-up experience
Acting as a customer advocate by sharing feedback with internal teams to shape product evolution
Managing your own time and travel efficiently, contributing to project planning and training schedules
Driving adoption by helping users get the most from new features and integrations What you'll bring

2+ years experience in a Software Trainer or implementation/training delivery role
A people-first mindset, with strong presentation and communication skills
Excellent time management and attention to detail, especially around data handling
Confidence in delivering training in both in-person and remote formats
An aptitude for learning new software platforms and solving customer problems
Comfortable travelling to client sites across the UK and occasionally overseas Why this company?
They re an established, mission-driven technology provider working with over 80% of UK universities and hundreds of international clients. With ambitious growth plans and backing from a global parent group, they offer the stability of a market leader with the innovation of a scale-up.
you'll be supported by a people-first culture that prioritises wellbeing, inclusion, and professional growth. Theres a real opportunity here to shape how users experience technology in higher education - and to be part of a collaborative, values-led team.

Benefits include:

25 days holiday + bank holidays (with loyalty increases)
2 paid wellbeing days per year + wellbeing budget
Paid volunteering days and green team initiatives
Enhanced pension contributions
Salary sacrifice schemes for EVs and cycle-to-work
Annual health checks and 24/7 EAP access
Bonus scheme and performance incentives
Flexible benefits platform (including retail, learning & travel perks)
A social and inclusive work culture with regular events and team meetups Application support:
We believe in a fair and inclusive hiring process. If you would benefit from any reasonable adjustments in your application or interview process, we'd be happy to support you.

Ready to apply?
Click apply or get in touch to learn more. If you don t have a CV ready, that's no problem - we can support with that later.

We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

About the Company

Big Red is proud to represent 20+ years of raising the bar for tech and transformation recruitment. Choose from 3 simple services. Project-Style Recruitment Give us total responsibility for one or all of your roles. With project-style recruitment, you always know what's happening next. CV overwhelm is a relic of the past. Instead, you sign off a project plan that covers sourcing, check-in call, shortlisting, our Big Red screening interviews, your interview dates, and the all-important offer. ON DEMAND Get immediate sup... Know more