Job Specifications
Maplesoft Group is currently seeking a Senior Program Manager - ERP/SAP for our client.
Position Overview
Our client is seeking a Senior Program Manager - ERP/SAP to lead the implementation, management, and evaluation of enterprise-wide ERP/SAP programs and initiatives. This leadership role will serve as a strategic advisor, implementation lead, and facilitator across multiple departments and systems (HR, Finance, Procurement), ensuring delivery excellence and alignment with organizational goals.
This is a high-impact position responsible for guiding large-scale ERP/SAP transformations, managing stakeholders at all levels, and supporting strategic decisions related to ERP architecture, process integration, and change management.
Key Responsibilities:
- Lead complex ERP/SAP change initiatives (e.g., SAP S/4HANA and SuccessFactors upgrades, service delivery optimization).
- Provide expert guidance on risk management, ERP strategy, architecture, and business alignment.
- Mentor and coach project teams; build capacity and support continuous improvement.
- Lead executive-level and council-facing presentations and stakeholder engagements.
- Collaborate with cross-functional teams on data migration, system integration, and process alignment.
- Develop and lead sustainment plans and post-implementation roadmaps.
- Manage vendor relationships, procurement activities, and performance evaluation.
- Align ERP initiatives with broader business transformation strategies across departments.
- Identify and resolve project issues, escalate critical risks, and drive timely decisions.
- Support development of scopes of work, stakeholder workshops, and strategic recommendations.
- Promote an enterprise-wide approach to service delivery and ERP integration.
Deliverables:
- Oversight of ERP/SAP implementation milestones and program governance.
- Strategic input on enterprise architecture and IT alignment.
- Documentation and reporting of performance metrics, risks, and program outcomes.
- Coordination of stakeholder engagement and change readiness activities.
- Recommendations to support sustainment planning and innovation in ERP practices.
- Compliance with procurement regulations in roles, responsibilities, and processes.
Mandatory Qualifications and Certifications:
Proof of all certifications and education must be submitted with the application.
Education:
- Degree in Business, Commerce, Information Technology, or a related field.
Certifications:
- Project Management Professional (PMP)
One of the following Agile/Scrum certifications:
- PMI-ACP (Agile Certified Practitioner)
- CSM (Certified ScrumMaster)
- PSM I (Professional Scrum Master)
- SAP Certification (e.g., SAP Certified Application Associate)
Failure to provide proof of all mandatory certifications will result in disqualification.
Preferred Certifications:
- PROSCI Certification (Organizational Change Management)
Required Qualifications and Experience:
Candidates must provide clear examples demonstrating the following qualifications:
- Minimum 7 years of progressive experience in ERP/SAP projects, with at least 4 years in leadership roles overseeing large-scale implementations.
- Hands-on expertise in SAP modules: SuccessFactors, S/4HANA Finance, Procurement, Ariba, Concur, and Workforce Software.
- Proven experience with SAP SuccessFactors modules (e.g., Employee Central, Talent Management, Learning, Compensation) and integration with S/4HANA and Workforce Software.
- Working knowledge of project/program management methodologies: Waterfall, Agile, Lean, Kanban, Scrum, and PROSCI.
- Demonstrated senior leadership with ability to coach, mentor, and influence cross-functional teams.
- Strategic thinking, critical analysis, and ability to translate strategy into operations.
- Proven success leading complex ERP/SAP transformations and stakeholder engagement.
- Excellent interpersonal and communication skills, including executive and council-level presentations.
- Advanced problem-solving, negotiation, conflict resolution, and learning agility.
- Experience managing vendor relationships, procurement processes, and performance.
- Deep understanding of performance measurement and continuous improvement in ERP/SAP contexts.
Hybrid Work Arrangement
Consultants are expected to:
- Be onsite a minimum of two (2) days per week.
- Attend the office on Day 1 and the final day of the contract.
- Respond to on-site attendance requests with 24 hours' notice, outside of regular in-person expectations.
Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people. Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.
Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications f