Skills

JavaScript HTML CSS Encryption ServiceNow Architecture Analytics AngularJS

Job Specifications

ServiceNow Developer opening

Location: Bolingbrook, IL - Hybrid

Duration: 6-12+ months - long term contract

DUTIES AND REQUIREMENTS:

1. ServiceNow Platform Expertise

* Understanding of ServiceNow architecture (tables, scripts, workflows, ACLs, etc.).

* Familiarity with ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).

* Experience with ServiceNow App Engine for custom applications.

2. Scripting & Development

* JavaScript (primary language for scripting in ServiceNow).

* Glide API (GlideRecord, GlideSystem, GlideAjax, etc.).

* Business Rules, Script Includes, UI Policies, Client Scripts, Workflow Scripts.

* Service Portal development using AngularJS, HTML, CSS.

* Integration with third-party systems using REST/SOAP APIs.

3. Configuration & Administration

* Configuring Workflows, Flow Designer, and Automation Rules.

* Setting up Forms, Fields, and UI Actions.

* Managing Access Control Rules (ACLs).

* Understanding Service Catalog & Request Management.

4. ITSM & ITIL Knowledge

* Familiarity with ITIL best practices (especially Incident, Change, Problem, and Asset Management).

* Experience with SLA configurations and notifications.

5. Integration & Automation

* IntegrationHub for no-code/low-code integrations.

* Orchestration for automating IT tasks.

* MID Server for integrations with on-premise systems.

6. Performance & Troubleshooting

* Debugging tools like Script Debugger and System Logs.

* Optimizing performance of scripts and queries.

* Managing and maintaining Instance Health.

7. Security & Compliance

* Role-based Access Control (RBAC).

* Data protection and encryption.

* Compliance with governance frameworks.

8. Reporting & Analytics

* Creating Dashboards, Reports, and Performance Analytics.

* Knowledge of CMDB reporting and SLA tracking.

About the Company

Strategic Staffing Solutions (S3) is a woman-owned, global IT consulting and business services corporation that delivers staff augmentation, managed services, total workforce management programs, and direct hire recruiting with industry expertise in financial services, energy and utilities, healthcare, and insurance. S3’s Consultants are placed with Customers throughout the U.S., Europe, and the Americas. Founded in Detroit, MI in 1990, S3 has reported consistent growth and profit every year and carries zero debt. Since 2000... Know more