Skills

Communication Leadership Conflict Resolution Dynamics Monitoring Problem-solving Data collection Project Management Analytics Operations Management

Job Specifications

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing our team dynamics to enhance overall performance. This comprehensive initiative focuses on analyzing team well-being and performance, identifying trends, and recommending improvements to ensure alignment with our strategic objectives. Your work will directly contribute to maximizing productivity and fostering a culture of continuous improvement.

Work with a team of professionals on multiple projects to:

Measure and analyze team performance and identify patterns for further investigation
Implement project management skills and practices
Collaborate across business units with various stakeholders in a professional setting
Provide feedback to improve team workflows, team effectiveness and evaluate their impact
Participate in data collection efforts impacting cross-functional departments
Identify and implement improvements to existing processes to increase efficiency and productivity

What You Need To Succeed (Minimum Qualifications)

Undergraduate students pursuing a bachelor's degree in business administration, Aviation Management, Operations Management, Analytics, Statistics, or a related field
Must be available for the duration of the internship program
Must be enrolled in an accredited college or university while participating in the program
Ability to present oneself professionally and effectively communicate with various levels of leadership
Team-oriented with a focus on continuous improvement methodologies
Strong organizational, project management, and verbal/written communication skills
Proficiency in Microsoft Office Suite, including Excel and PowerPoint
Proficiency in basic data analytics
Willingness and ability to learn new skills
Embraces diverse people, thinking, and styles
Consistently prioritizes safety and security of self, others, and personal data
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and authorized to work in the United States

What Will Give You a Competitive Edge (Preferred Qualifications)

Ability to digest data and briefly explain insights to support decision making
Comfortable working in both group and individual settings
Track record of seeking leadership roles in student and community organizations
Ability to develop effective presentations to explain background, analysis, results, and recommendations efficiently
Desire to learn leadership techniques and best practices in problem-solving and conflict resolution
Interest in learning more about the airline industry and Delta as a company

Key Stakeholders And Cross-Functional Partners

Enterprise Strategy
Value Prop Leads
HR
Impacted groups based on identified solutions

Expected Deliverables

Thoughtful solutions for high-impact challenges
Established mechanisms for monitoring progress and value
Development of artifacts to support effective rollout of identified solutions

About the Company

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Know more