Job Specifications
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About The Team
The Solutions Engineering team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.
What You'll Do
As a Solutions Engineer at Airwallex you will collaborate closely with our Engineering, Product, and Sales team. Your focus? Working with our partners to ensure they enjoy a world class, end to end, customer experience. It is critical that our Solutions Engineers have a robust and thorough understanding of multi system API integrations to help support our engineers to design a cutting edge tech stack keeping the customer top of mind.
Day to day you will partner with a broad set of stakeholders from Engineers and Product Managers to C-level execs as well as internal teams to deliver product demonstrations, propose appropriate solutions to meet the customer's goals and compliant with local and international compliance and regulation, participate in user centred design, own the product and technology components of our end to end sales cycle and ensure the successful technical delivery of our products. Your role will be critical in ensuring our customers see the intended benefits of Airwallex's value propositions.
This role is based in San Francisco or New York City.
Responsibilities
Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes
Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state
Identify and troubleshoot technical issues and ensure client's integration follow the best practice guidelines to create best developer experience
Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction
Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan
Who You Are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum Qualifications
Bachelor's degree in a STEM discipline, with strong academic achievements
5+yrs experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc.
Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions
Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
Experience in
About the Company
Airwallex is a leading global payments and financial platform for modern businesses, offering trusted solutions to manage everything from business account, payments, treasury, and spend management to embedded finance.
With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders.
Proudly founded in Melbourne, Airwallex supports over 150,000 businesses globally and is trusted by brand...
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