Job Specifications
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
The Analyst, Ad Contract Solutions & Policy will closely work with sales, client services, and pricing and planning to support deal review, exceptions approvals and day-to-day operational processes. This is an excellent opportunity for a motivated individual to further develop their analytical and problem-solving skills within a dynamic, fast-paced, and multi-stakeholder work environment. This role is located in the New York office and will report into the Manager, Ad Contract Solutions & Policy based in Santa Monica, CA.
For New York Only - The estimated annual salary for this position is between $50,000 and $72,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
Manage and monitor the Salesforce queue on a day-to-day basis, reviewing all inbound opportunities in a timely manner
Review order details such as opportunity fields, insertion order language, and deal terms to ensure full compliance with established policy, business rules, and best practices
Provide support to Sales on deals that require escalation due to contract details, disputed terms and established policy to ensure proper resolution
Adhere to compliance processes through proper documentation, cross-functional approvals, and escalation to management as needed
Provide deal analysis support for all deals requiring escalation, including contract details, terms requested, deal revenue, etc.
Work with cross functional teams (sales, client services, media planning) to resolve deal-related challenges and facilitate smooth execution
Support the management of enablement content for all deal related materials and communication on new or changing processes
Assist with driving initiatives that improve internal productivity, streamline current workflow processes, and optimize deal operations across the contract cycle
Work cross-functionally with Sales, Account Management, and Pricing & Planning
Provide documentation and reporting support to Manager, Ad Contract Solutions & Policy as needed
Maintain agreed upon SLAs for deal approval turnaround times
Manage, assist and own additional policy and contract-affiliated projects as needed
We're excited if you have
2+ years of professional experience; in a deal desk, contracts, sales operations role strongly preferred
Proficiency in Microsoft Suite, particularly Excel and PowerPoint
Proficiency in Salesforce, Ironclad, DocuSign or equitable CMS program
Deal Desk experience required
Familiarity with OMS tools and the CTV landscape
Familiarity with the CTV ad-buying ecosystem including programmatic
Experience working with Sales and Client Services teams in a digital/streaming advertising capacity
Enthusiasm for working in a highly collaborative Ad Sales team environment
A positive attitude when handling day-to-day tasks
An eye for process and ability to identify areas where we can improve
Strong problem-solving and multitasking abilities with willingness to help others
Excellent verbal and written communication skills
Exceptional attention to detail and organizational skills
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environm
About the Company
With the #1 platform for streaming television in the U.S., Roku wants to revolutionize the way the world watches TV.
Our Roku-branded TVs, Roku TV models, Smart Home system, streaming players, audio equipment, and the purpose-built operating system that powers it all can turn any home into a home theater, with seamless integration of hardware and software. Our commitment to our users extends to our brand studio, which creates innovative Roku Originals exclusively for The Roku Channel, a free channel that reaches approximat...
Know more