Job Specifications
Dear,
Greetings from Smart IT Frame, Hope you are doing well!!!
Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it's for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide
ServiceNow SAM Analyst
Location- Reston, VA (In person Client interview) day one onsite
Duration: Fulltime & Contract
Job Description
8+ years of experience in Software Asset Management, with ServiceNow SAM Pro knowledge.
Lead end-to-end implementation and optimization of ServiceNow SAM Pro for enterprise environments
Configure the software models, license metrics, and entitlement rules to ensure accurate compliance tracking
Develop and maintain Publisher Packs for Tier 1 vendors (e.g., Microsoft, Oracle, IBM, Adobe) and Tier 2 publishers
Integrate SAM Pro with discovery tools (Workspace One, ILMT) to normalize and reconcile software data
Design and execute software audit defense strategies, including risk assessments and remediation plans
Analyze software usage, entitlement, and deployment data to identify cost optimization and compliance gaps
Collaborate with procurement, legal, and IT teams to align licensing strategies with business objectives
Generate executive-level dashboards and reports to support audits, renewals, and vendor negotiations
Proven expertise in software licensing models (per user, per device, concurrent, subscription, etc.)
Deep licensing knowledge of Tier 1 and Tier 2 publisher contracts, audit triggers, and defense tactics
Experience with license reconciliation, harvesting, and true-up forecasting
Excellent communication and stakeholder management skills
About the Company
Smart IT Frame stands as a leading NMSDC-certified IT Solutions and Servicing company, founded in 2012 with headquarters in Somerset, New Jersey. Our commitment to promoting Diversity, Equality, and Inclusion (DEI) values is unwavering. With our expertise, we support client initiatives by offering innovative IT solutions and services to leading System Integrators in the private and public sectors.
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