Job Specifications
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking an Associate Product Manager to join the Consumer Experience team. The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. In this role, you will work with an experienced group of Product Managers to influence the product development cycle for key initiatives. You'll work closely with cross-functional engineering, design, research, data and operations teams to ideate, evaluate, and build new features that drive impact for our customers.
Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA
About The Team
The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We are obsessed with understanding our users' needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack, leveraging any tool or technology necessary to support web and mobile feature innovation at scale.
What You'll Do
Work side-by-side experienced PMs to learn how product development works at StubHub
Collaborate cross functionally with partners including engineering, design, user research, data science, sales, operations, marketing, and more.
Gather feedback from stakeholders to define requirements for products.
Produce roadmaps for completing tasks and building features.
Identify trade-offs and prioritize requirements, balancing short versus long term needs.
Contribute to overall product vision, strategy, and metrics for your product area
Foster creative and innovative feature ideation within the team and stimulate participation from all members
Analyze user data and make sound inferences to answer questions and support decision-making
Develop fluency in the underlying architecture, codebase and technologies of the product platform
What You've Done
You are a new college graduate or have 2 years of experience or less in business, technology, finance, or equivalent field.
You're an extraordinary teammate with ability to work cross functionally
You're a self-starter with a bias for action.
Excellent written and verbal communication; ability to present to diverse non-technical audiences, rooted in quantitative analysis
BS or MS in STEM, Economics, Psychology or close equivalent required
What We Offer
Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one c
About the Company
At StubHub, our mission is to give everyone the freedom to access and connect through live experiences. As the world's leading live event marketplace, we connect fans, sellers, and partners globally, providing access to an expansive catalog of events across more than 90 countries and territories. In 2024 alone, fans purchased over 40 million tickets from more than 1 million unique sellers on our marketplace. Operating in 33 languages and offering transactions in 48 currencies, StubHub ensures that fans everywhere can discove...
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