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CX Project Training & Business Readiness Lead - Hybrid - Up to PS700/day - Inside IR35

CX Project Training & Business Readiness Lead - Hybrid - Up to PS700/day - Inside IR35

On site

England, United kingdom

Senior

Freelance

09-10-2025

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Skills

Communication Go Change Management Training Coaching

Job Specifications

Civica CX Training & Business Readiness Consultant - Government - PS450pd
I'm working with a public sector organisation that's implementing a new Housing Management Solution and is looking for a Training & Business Readiness Lead to support the rollout. This is a hybrid role and will be fro 6-months initially. The post holder will be responsible for planning and delivering training, leading business readiness activities, and coordinating early life support as the organisation transitions to Civica's CX platform.
Key Experience Required:
Proven experience as an IT Trainer or Business Readiness Lead in public sector transformation programmes
Designing and delivering training strategies, plans, and materials (including user guides, videos, workshops)
Leading business readiness and change management activities
Coaching Business Change Managers (BCMs) and facilitating readiness workshops
Developing go-live readiness plans, transition plans, and early life support arrangements
Strong stakeholder engagement and communication skills
Experience coordinating handover from project to BAU support
Please only apply if you have experience in training and business readiness within public sector IT transformation projects. Applications without this experience will not be considered.
TL;DR
Role: CX Project Training & Business Readiness Lead
Start Date: ASAP
Location: Hybrid (remote + Home Counties)
Contract Length: 6 months initially
Daily Rate: PS450
IR35 Status: TBC

About the Company

Allen Lane is a specialist boutique consultancy, recruiting finance, IT, procurement and project management professionals into the public and not-for-profit sectors. Established in 2004 we offer a fresh, unpretentious approach to recruitment founded on relationships and exceptional customer service. Know more