Job Specifications
We are conducting a confidential search for an exceptional Chief Operating Officer (COO) to join a mission-driven healthcare organization at the forefront of innovative patient care in New York City.
This pivotal C-suite role will lead operational excellence, scalability, and strategic growth within one of the most dynamic healthcare markets in the U.S.
The ideal candidate is a seasoned healthcare executive with a proven record of transforming operations, optimizing resources, and leading high-performance teams across hospitals, health systems, or payer organizations in NYC.
If you thrive in high-stakes environments where operational leadership directly impacts patient outcomes -- this is your opportunity to redefine healthcare delivery in the heart of New York.
Key Responsibilities
Strategic Operations Leadership
Work with the CEO and executive team to execute long-term operational strategy -- aligning clinical, financial, and regulatory goals while exploring new service lines and borough expansion.
Operational Efficiency & Optimization
Oversee clinical, administrative, and support operations using Lean methodologies, EHR systems (Epic, Cerner), and AI-driven analytics to improve patient satisfaction and reduce costs by 10-20%.
Team Building & Leadership
Lead 200+ professionals (including VPs of Operations, Clinical Services, Supply Chain). Foster a collaborative, inclusive culture reflecting NYC's diversity.
Regulatory & Risk Management
Ensure compliance with HIPAA, Joint Commission standards, and state/federal regulations. Mitigate risks around cybersecurity, supply chain, and quality assurance.
Financial Oversight
Partner with the CFO to manage a $500M+ budget, optimize capital investments, vendor contracts, and revenue cycles to drive profitability and fund innovation.
Stakeholder Engagement & Change Management
Collaborate with board members, physicians, payers, and NYC stakeholders on initiatives like mergers, telehealth, and population health programs.
Innovation & Performance Metrics
Leverage KPIs and predictive analytics to drive decisions around value-based care and organizational performance.
Qualifications
Experience: 10+ years in healthcare operations; 7-10 years in leadership (VP/Director-level or higher) within hospitals, systems, or payers -- ideally in NYC or comparable markets.
Education: MBA, MHA, or equivalent advanced degree. Clinical background (RN, MD, etc.) a plus.
Skills:
Deep knowledge of healthcare operations (revenue cycle, supply chain, clinical workflows)
Strong financial acumen with full P&L ownership
Expertise in Lean/Six Sigma/Agile methodologies
Proficiency in healthcare IT (Epic, Cerner) and emerging tech (AI, telehealth)
Personal Traits: Strategic yet hands-on, resilient, collaborative, and committed to ethical, patient-centered leadership.
Must be eligible to work in the U.S. (Up to 5% travel).
About the Role
This is a confidential executive search. All inquiries will be handled discreetly.
We are an equal opportunity employer, dedicated to building a diverse and inclusive workplace reflective of New York City's vibrant community.
About the Company
About DSD Recruitment:- We are a recruitment and workforce solutions staffing agency passionate about inspiring growth in our clients' businesses through our relentless commitment to achieving the highest level of customer satisfaction. We are driven by the desire to provide job seekers with unique, life-changing career opportunities. We offer our clients a wide variety of staffing solutions, including: Sourcing contract recruitment, permanent recruitment, global Research, managed services and project management & consultanc...
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