Skills

Teamwork Monitoring Project Management

Job Specifications

Implement, manage and support the organisation's data network and computer systems, ensuring standards of performance and security are

maintained.

This includes: successfully resolving IT support calls in a timely and efficient manner; performing installations, configurations, relocations and decommissioning of computer hardware and software; fault-finding and rectifying problems; escalating issues as appropriate; promoting good practice in the use of hardware and software and IT security; diagnosing complex integrated service issues; providing specialist knowledge and guidance on technical aspects of systems/services; acting as a local expert / reference point.

Ensure standards of performance and security are maintained. Support the delivery of health care, and for the service to become associated with efficiency

Implement, manage and support the organisation's computer systems and data network.
To ensure standards of performance and security are maintained.
Support the delivery of health care, and for the service to become associated with efficiency and reliability.
Provide advice and guidance to peer members of the network and server team.
Provide data services for all computer systems in the organisation.
Implement strategies to enhance network services.
Investigate ways to reduce costs and environmental impact.
Support the design and project management of any changes to the organisations data storage / network infrastructure.
Ensure the monitoring and enforcement of the security of the organisation IT systems and infrastructure.
Provide a robust second and third line support for the IT service desk.
Ensure that all hardware and software being installed meets agreed standards, is fully compatible with the established base, and allows a successful transition from the previous platform or process.
Raise the profile of the IT service, in particular to establish a reputation for providing an effective, timely and responsive service.
Identify how each reported problem should be resolved, allocate resources if necessary and to ensure that all work is undertaken to the standard expected.
The post holder will be required to participate in the departmental on call rota.
This role is based on site at Harrogate District Hospital.

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We Offer Colleagues

A supportive culture so colleagues can bring their whole selves to work.
Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please Note

Due to high levels of interest, posts may close early if we reach a sufficient number of applications
Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
All job offers are subject to satisfactory pre-employment checks.

For further details / informal visits contact: Name: Jonathan Wilson Job title: IT Operational Manager (Infrastructure) Email address: jonathanwilson@nhs.net Telephone number: 07918 473460

Available 09:00-17:00 Mon-Fri

About the Company

Harrogate and District NHS Foundation Trust cares for a population of approximately 200,000 in the Harrogate and Rural District and North East Leeds by providing essential hospital and community health services. Foundation trust status mean we have 15,400 Members of the community who are involved in running the hospital and ensuring we maintain excellent standards and are constantly improving our services for our patients and visitors. We have strong links with the other health and care providers in the town to ensure tha... Know more