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Heywood
Cloud Hosting Engineer

Cloud Hosting Engineer

On site

Altrincham, United kingdom

Full Time

07-10-2025

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Skills

Monitoring Problem-solving

Job Specifications

About You

Are you a highly skilled and proactive Cloud Hosting Engineer with a passion for problem-solving and a deep understanding of cloud technologies?

We're seeking a seasoned technical professional with an excellent understanding of private and public cloud technologies and expertise in infrastructure engineering and related technologies.

You'll work autonomously on implementation, maintenance, and seamless integration across both private and public cloud environments, all while ensuring optimal performance and uptime.

The role

As a Cloud Hosting Engineer at Heywood, you'll provide expert support for our extensive cloud infrastructure. This involves the strategic implementation and diligent maintenance of our private cloud, ensuring its seamless integration with our public cloud strategy.

What You'll Do

Remotely monitor and maintain private cloud infrastructure for optimal performance

Swiftly respond to and resolve system alerts, collaborating with internal teams and datacentre partners

Resolving customer issues, escalating issues where necessary and responding within agreed SLAs

Provide support and guidance, including explaining technical concepts to non-technical people

Implement and design infrastructure changes and new cloud projects

Manage daily system operations, including OS patching, upgrades, monitoring, and backup processes

Conduct regular Disaster Recovery testing and ensure data integrity

Maintain stringent security and confidentiality, adhering to industry standards

Proactively identify and address potential system downtime

About the Company

Heywood has successfully driven quality pension administration outcomes for 50 years. Our mission is to make pension management simple, seamless and stress-free. Data and innovation drive our technology-enabled solutions; we aim to transform how members navigate their financial journeys and take pride in providing the necessary tools and knowledge to tackle industry challenges. Our trusted experts are dedicated to providing exceptional support to help pension schemes and providers streamline processes and save time and m... Know more