Job Specifications
Description
Position at Wind River
STRATEGIC ACCOUNT MANAGER - Telco Sector
Location: Toronto | Home Office
About Wind River
Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.
The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. In Telco, we are recognized as the leader in Telco Cloud solutions, particularly in the highly strategic edge compute and ORAN space. We've partnered with the likes of Verizon, Telus, and DISH/Boost in building the largest Open RAN networks in the world and have become the de facto CaaS solution for ORAN/vRAN in the industry.
The company has received industry recognition for its technology innovation and leadership and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world.
About The Opportunity
Reports to: Regional Director of Telco, Americas
The Americas Telco Sales team ensures customers are engaged in collaborative & strategic long-term partnerships allowing them to unlock the full potential of Wind River solutions. We strive to become the premier provider of products & services for our select Communications Service Provider customers across the region, engaging at the senior management level in a vision-setting, business outcomes-focused, value-added capacity.
Interface & Collaboration
The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling and closing new business with strategic accounts. In addition, the Account Manager brings a "Point of View" to Customer engagement; orchestrates all resources to solve customer problems with appropriate Wind River products and Services, with accountability for increasing revenue of all Wind River solutions through Software License and Customer Success Engagement.
Responsibilities
Develop, build and grow an effective presence as a trusted advisor within target accounts and become a trusted advisor to all customer touch points
Develop strategic account plans and opportunity plans focused on growth and sustainable, recurring revenue streams
Utilize a team approach to execute account level and opportunity level strategies
Align internal resources (Engineering, Professional Services, Product Management, Customer Success) to execute against vision and strategy
Evangelize Wind River's solution portfolio throughout the entire account to uncover new growth opportunities
Position Wind River in all direct sales engagements, negotiations and RFPs
Understand client business models and technology challenges
Leverage Wind River's strategic partner ecosystem and collaborate on mutually successful sales strategies
Participate in industry events for relationship building and new opportunity discovery
Collaborate with global sales colleagues to establish and share best practices for continuous improvement
Accurately forecast revenue on a quarterly and annual basis
About You
Core Competencies, Demonstrated Success & Qualifications
Comprehensive understanding of the Telco & Networking sector gained through a minimum of 10 years of experience within account management, ideally in the Cloud and Open-Source software industry
Major account planning experience involving the negotiation of multi-$M committed deals
Experience as an individual contributor, consistently exceeding assigned quota
Ability to work effectively with internal stakeholders and senior management
Ability to operate in a matrix environment
Deployment of solution selling sales approach to technical and executive-level decision makers, using creative business thinking and thought leadership
Proven experience dealing with complex business and software development processes
Outstanding communication and interpersonal skills
Bachelor's Degree (EE/CS preferred), MBA preferred but not required
Ability to travel up to 30% throughout Canada, possibly Europe
Must be a Canadian citizen residing within this location with ability to be present on site 3 days/week.
Desirable Personal Characteristics
Drive, Passion, Curiosity
Emotional Intelligence and Connecting Skills
Team Player
Strong Leadership
Focused and
About the Company
Wind River is a global leader in delivering software for mission-critical intelligent systems. For 40 years, the company has been an innovator and pioneer, powering billions of devices and systems that require the highest levels of security, safety, and reliability. Wind River software and expertise are accelerating digital transformation across industries, including automotive, aerospace, defense, industrial, medical, and telecommunications. The company offers a comprehensive portfolio supported by world-class professional ...
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