Job Specifications
Summary
Are you passionate about IT, technology, and cybersecurity? Do you enjoy working on projects and system configuration along with the variety of general IT work? We're seeking a talented System Administrator to join our growing IT team.
In this role, you'll primarily focus on IT projects such as setting up, monitoring, and maintaining our systems, services, and networks, as well as managing security tools and responding to events. As a shared responsibility with the team, you'll support employees, help with onboarding, and maintain an office IT presence. This role requires being in the office 3-4 days per week.
Responsibilities
As an IT System Administrator, your three main focus areas will be:
Operational: Ensure the reliable operation of our IT systems and networks. Manage configurations, infrastructure, and integrations, and implement improvements to keep systems stable and efficient.
Support: Maintain an office IT presence, provide hands-on support for employees, and manage onboarding/offboarding processes including hardware and account setup. Act as the go-to contact for technical assistance.
Security & Compliance (Contribution): Contribute to security by applying patches, managing access controls, monitoring events, and supporting vulnerability remediation. Assist in audits, access reviews, and compliance initiatives in collaboration with the security team.
Core Operational & Support
You will primarily be responsible for:
Managing and maintaining our on-premise IT infrastructure, including servers, networks, and related to hardware/software
Supporting and administering cloud-based services and integrations
Monitoring system performance, troubleshoot issues, and resolving issues to minimize downtime
Overseeing device management systems (MDM) for laptops, servers, and mobile devices
Providing technical support for employees (hardware, software, and network) both on-site and remote
Executing onboarding and offboarding tasks, including account provisioning and hardware setup
Planning and implementing upgrades, migrations, and system enhancements
Tracking and managing IT assets, hardware inventory, and software licenses
Maintaining and building accurate documentation of system configurations, processes, and procedures
Security & Compliance (Contribution)
You will contribute to and collaborate on:
Managing and testing backups, disaster recovery, and business continuity procedures
Implementing security measures such as access controls, patch management, and event logging
Supporting identity and access management (IAM) practices in collaboration with IT/security leads
Helping to prepare for audits, compliance checks, and access reviews
Coordinating with teams on vulnerability management and incident response
Providing input on vendor assessments and service provider reviews
Systems & Tools
You'll work with cloud platforms (Google Cloud Platform), on-premise infrastructure (Proxmox virtualization on Dell servers and Mac hardware, a lot of smartphones), containerization (Docker for services and builds), device management tools (Microsoft Intune, NinjaOne, Mosyle), automation technologies (Python-based codebases, Ansible), and collaboration tools (Slack, Google Workspace). You'll support a diverse environment where employees use Linux, macOS, and Windows.
Profile
The successful candidate has:
3+ years of hands-on experience in system administration and IT support
Bachelor's degree in Computer Science, Information Technology, or a related field
Strong knowledge of operating systems (Windows, Linux, and macOS), server administration, and virtualization technologies
Experience managing IT infrastructure including servers, networks, and storage systems
Familiarity with security principles, including access controls, patch management, and security audits
Proficiency in network configuration and troubleshooting (TCP/IP, DNS, DHCP)
Knowledge of scripting languages (e.g., Python) and automation tools
Strong problem-solving skills and ability to troubleshoot complex technical issues
Excellent communication and interpersonal skills to work effectively with employees at all levels
Detail-oriented, organized, and able to manage multiple priorities
Collaborative team player with a continuous learning mindset
Fluent in English
Nice to have:
Relevant certifications (e.g., CompTIA A+/Network+/Security+, or similar)
Experience with Docker and containerization
Knowledge of security frameworks (e.g., ISO 27001, CIS)
Experience with Google Workspace and cloud-based device management
What Guardsquare offers you
A full-time job with a competitive salary package.
You are provided with the tools & flexibility to develop yourself successfully.
An international environment where you will interact with motivated & open colleagues from different backgrounds.
A workplace where you can share and implement your ideas.
A hybrid work policy, which helps guarantee an excellent work-life balance.
At Guardsquare, we t